They were not interested in the tenant nor the landlord, they lied to me more times than I care to remember. Simply horrible
worst agent in burton - they ruined my property by not referencing the tenants they threw into my house! cost me thousands to put right - crooks, stay away
Terrible estate agent Firstly, took a deposit for property and only told us a week in advance that the boiler didnt have a certificate Secondly, turned up to signed contract and nobody knew about it so had to explain it all Thirdly, Just had our second unannounced visit, showing the property without letting us know and not even knocking Fourthly, Stupidly excessive fees, especially considering the service If your a tenant or landlord avoid this place, especially if you are a student they take advantage.
When we first moved in they treated us really well, after the first year we started having problems which took forever to sort out, phone calls were never returned, neither were emails, we were constantly having to phone to find out what was happening, it got to the point where our toilet had been disconnected and we spent two weeks using a bucket to flush, and the plumber turned up unannounced 3 weeks after we had made the complaint. That was finally settled but since moving out we have waited three weeks for our deposit, again, no phone calls or emails to tell us what was happening, at our final inspection we were told it would only need a light clean and should cost no more than £100, having finally found out what was happening we have actually been charged £200. The landlady also tried to charge us for the having the bath resealed, an issue that had been reported twice before we moved out. Thank you to the two people that have actually bothered to help us and keep in contact but otherwise I wouldn't recommend them.
When we first moved in they treated us really well, after the first year we started having problems which took forever to sort out, phone calls were never returned, neither were emails, we were constantly having to phone to find out what was happening, it got to the point where our toilet had been disconnected and we spent two weeks using a bucket to flush, and the plumber turned up unannounced 3 weeks after we had made the complaint. That was finally settled but since moving out we have waited three weeks for our deposit, again, no phone calls or emails to tell us what was happening, at our final inspection we were told it would only need a light clean and should cost no more than £100, having finally found out what was happening we have actually been charged £200. The landlady also tried to charge us for the having the bath resealed, an issue that had been reported twice before we moved out. Thank you to the two people that have actually bothered to help us and keep in contact but otherwise I wouldn't recommend them.
This client or maybe his freelancer hired me to post here fake reviews..I have posted here all reviews from fake profiles and now even he scammed me.. So guys lets not waste your time on this service and look out better ones..if his service providers are fake and scammers, then how this company is going to be???
This client or maybe his freelancer hired me to post here fake reviews..I have posted here all reviews from fake profiles and now even he scammed me.. So guys lets not waste your time on this service and look out better ones..if his service providers are fake and scammers, then how this company is going to be??? i will also report Google of such people spending on fake reviews..
Utter, absolute joke of a property agent. Do not rent through these people as you are a commodity there to make them money and they do not care one single iota about you as a tenant. Smug, condescending attitude and completely and totally unhelpful to the point that they will make you angry beyond words. They do not return phone calls, they do not write down what you have agreed with them and then deny that you ever had a conversation with them. Complete joke. They should be renamed UnProfessional properties.
Avoid this company! I had a hideous experience with them that cost around £2,500 to sort out. They wrote to the MD three times - not once got a response. Shocking stuff.
These are by far the worst letting agent going not 1 of there staff is professional they talk to you like crap and treat you like crap once you have signed and payed your deposit they don't care all there bothered about is that payment transfer on the 1st of every month useless company horrible staff please choose a different company to rent with !!
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Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21
Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.
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