I have had a 5 star renting experience with Cope & Co. Special thank you to Ann, who handled the entire journey with warmth, empathy, speed and efficiency. Also thank you to Henry who I met in person, and ensured the property was well presented for us to move in within 5 days and this includes the bank holiday. I cannot thank you enough.
I’ve been a tenant in my property for 9 years now, and over that time I’ve always tried to deal with the smaller repairs myself wherever I could. This week, however, I had a few issues that were beyond what I was able to sort out, so I contacted the office for help. I have to say, I’ve been genuinely impressed by the response. Scott and his team at the office have been fantastic — helpful, friendly, efficient and, most importantly, they have listened and acted quickly. The communication throughout has been excellent, which makes such a difference when something needs attention. The contractors who have attended have also been brilliant. They have been professional, polite and respectful of my home, and it’s obvious that they take pride in the work they do. Everyone I’ve dealt with has been pleasant and helpful, and the whole process has been handled so smoothly. I’d also like to acknowledge the landlord. I’ve been living in the same property for 9 years under the same landlord, but during that time the property was managed by two different letting agents before being taken over by the current one. Unfortunately, my experiences with those previous agents were not particularly positive. Having experienced those changes while remaining in the same property and with the same landlord, I can genuinely appreciate the difference the current letting team has made. Since taking over, Scott and his team have provided a level of communication, responsiveness and professionalism that has been noticeably better. This week has really highlighted that difference. When you have a problem in your home, it’s reassuring to know that you can report it and trust that it will be dealt with properly and promptly. A sincere thank you to Scott, everyone in the office, the contractors and the landlord. After 9 years in the property, I’m very happy to say that I feel listened to, looked after and valued as a tenant. I would have no hesitation in recommending the current letting team.
I have just sold my property with Cope & Co and could not recommend enough! I opted for Cope & Co over other agents in my area as I loved Cope & Co's marketing, but what won me over was how personable the team are. Sean has been absolutely fantastic throughout the process of listing the property and carrying out a number of viewings. Hannah has great in supporting with offers and providing support once an offer was accepted. They both made the selling process a lot less stressful and helped in achieving a really quick sale from start to finish. Thank you so much to Sean, Hannah and the sales team at Cope & Co.
Great service start to finish from Cope & Co. Clear with their communications and helpful at each stage of the process. Our viewings, references and move was smooth and easy.
Cope & Co have been the best letting agents I've dealt with in a decade of renting. It's been easy to alert them to problems as necessary and they've always been quick in the event of a more urgent breakdown. The team is always friendly, are good about following up communication and keeping me informed of things I need to know.
The communication was fast and efficient. They tried their best to assist me and sort out problem. Big thank you to Scott for assistance and help!
Great help from Cope&Co. I needed to move fairly quickly for a new job and communication was amazing. Thank you so much :)
Happy with the service, they keep you updated
From start, first meeting, photos and videos, the property details nothing was too much trouble. We were kept informed all along the process, Hannah was always there to help and advise and chase up any questions or queries. Soneone from the office was always available to answer questions and to carry out viewings. We can highly recommend Cope and Co a stress free no worries estate agent, always on call.
Hello good morning team Nina I’m so so happy for you all give me a opportunity to rent from Cope &co the house is absolutely amazing clean and stuffs are very helpful especially Nina you help me so much to get the place really really appreciate it a so so grateful thank you 🙏 …
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Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21
Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.
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