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Professional Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Follow up is fast and has a planned completion of the project.

Reply from agent

Thanks very much Mancil.

5.00 /5

An excellent service and professional approach. The team have given us great confidence as landlords to ensure our property is managed to the best standards both for us and the tenant.

Reply from agent

Thank you so much for your kind words Paul! We’re delighted to hear that you’ve felt supported and confident throughout the process. Our team takes great pride in ensuring every property is managed to the highest standards. We really appreciate you taking the time to share your experience.

5.00 /5

Very helpful and guided me every step of the way. The only letting agency that I met that actually shook my hand and felt genuine.

Reply from agent

Thank you so much for your kind review! We believe that property should feel personal, not transactional. So a handshake and support every step of the way are exactly what we’re about. We’re thrilled that came across and appreciate you taking the time to share this.

5.00 /5
Reply from agent

Thank you John, wishing you the best of luck in your new home!

5.00 /5

Simon and Emma from Cope and Co have been so amazing through my whole process. The level of professionalism is so appreciated. I am constantly kept up to date with viewings and offering feedback. Special shout out to Simon especially who has really looked out for me throughout the whole process and making me aware of all the regulations- he’s a great asset to your team and so knowledgeable not to mention promotes your property beautifully.

Reply from agent

Thank you for taking the time to leave a review Kirsty. Simon is absolutely an incredible asset to our team and hopefully you will find this reflects throughout the business. Thank you for trusting us to rent your property out!

5.00 /5

Been with Cope & Co (formerly professional properties) for some years now. They fully manage 2 of my buy to let properties and they make everything a breeze. They are super professional and structured and have a big team - not like these smaller agents who you can never get hold of. What can I say (I’ll try summarise) • Absolute experts in the sector • Always looking to help • Willing to give extra help during times of stress or need in personal time. Special shoutout to Simon Joyce their property director - exceptional customer service and knowledge. Will contact me whatever the hour on WhatsApp offering me advice - tips - and suggestions. James Cope - Superb - always helpful for all things property and giving advice - connecting me to contacts within the field (mortgages - surveyors etc). Customer service #1 - not used a better agent in Derby - with previous awful experiences with Martin &Co and Monkey vs Owl Thanks for everything guys

Reply from agent

Thank you for your review Kevish. This must be up there with one of the best reviews we have had! We will forgive you for trying out other Agents on this occasion.

5.00 /5

Cope & co were absolutely fantstic. super super helpful. i love that you can communicate through whatsapp with them and also call them with any question and they have someone to answer you. super supportive and im very pleasure with my new home. special shout out to Emma who held my hand every step of the way :)

Reply from agent

Thank you so much for your review Jack! It is great to hear that our efforts internally to improve our communication is not going unnoticed. We wish you the best of luck in your new home.

5.00 /5

Marketed our home for sale with Cope & Co after being impressed with the marketing of a nearby property and having a first hand glowing report from that seller. Sean was great at the valuation, positive and reassuring. Then he and Peter did an excellent job of marketing and the write up. The photos and video of the property really were superb and I was so pleased with the effort they went to in highlighting what made our home special to potential buyers. Cope & Co took on the majority of viewings for us, and did their best to follow up on feedback from viewings. At point of offer 8 weeks from marketing the property James managed to get above our asking price. Updates were provided whilst we were SSTC when we requested them and Becky was always on the ball if we called up for anything and was great on completion day! I’m so grateful to everyone we’ve encountered at Cope & Co- especially Sean, for making this process easier and for being a pleasure to work with. I would highly recommend Cope & Co to anyone considering selling their home!

Reply from agent

Thank you so much for your fantastic review, Lauren! We're thrilled to hear that you had a positive experience with Sean, Peter, and the entire team at Cope & Co. It's wonderful to know that our marketing efforts and support throughout the process made selling your home easier. We truly appreciate your recommendation and wish you all the best in your new journey!

5.00 /5

Scott was very friendly and professional over the phone and was quick to ensure that the repair issue I had raised via the dedicated portal was sorted.

Reply from agent

Thank you, Claire! We're thrilled to hear that Scott provided you with friendly and professional service. Ensuring prompt resolutions for our clients is our priority. If you need any further assistance, feel free to reach out!

5.00 /5
Reply from agent

Thank you so much, Nidhi Samir Patel! We're thrilled to hear you had a fantastic experience with Cope & Co. Your positive feedback means the world to us. If you ever need assistance in the future, don't hesitate to reach out. We look forward to serving you again!

Contact details
Opening hours

Unknown

Address

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available