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Professional Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The team did a good job ,they were very supportive from day one till the day the keys were handed over to us , the house is very nice with spacious rooms .Hats off to everyone who was there throughout this journey with us,much appreciated.

Reply from agent

Thanks Natalie. Your kind words are also very much appreciated by our team.

5.00 /5
Reply from agent

🤩 …

5.00 /5

Excellent delivery. I was satisfied.

Reply from agent

Thanks Chioma. Much appreciated 😀 …

5.00 /5

We have been tenants with 5 + years with Cope and Co. They have been great throughout dealing with any issue quickly and competently. All paperwork and emails have been methodical and on time throughout and i wouldn't hesitate to rent or buy through them again. Laura was brilliant throughout the 5 years and ensured we received our rental deposit back at the end of the tenancy. thankyou

Reply from agent

To even consider writing a review like this after 5 years is incredible. We can’t thank you enough Sam and we are glad that your tenancy went so smoothly. Good luck on your next chapter…

5.00 /5

Very friendly and helpful staff, from the application process till up to the time I was handed the keys they made the process smooth and stress free. Very commendable service.

Reply from agent

Thank you Ezala. We’re always aiming for ‘minimal stress’ so happy we achieved that!

5.00 /5

Fully recommend Cope & Co, their team have a wealth of knowledge and experience in the industry. A big thanks to Simon for taking the time to share his knowledge and insight into the upcoming renting legislation changes, today and to all the team, Lucy, Laura, Kelsey and co who support throughout.

Reply from agent

Thank you so much, Paul! We truly appreciate your kind words and are thrilled to hear that you found our team knowledgeable and helpful. Simon, Lucy, Laura, Kelsey, and the entire team at Cope & Co are dedicated to providing the best support in navigating the current rental legislation changes. Your recommendation means a lot to us, and we look forward to assisting you in the future! If you have any more questions or need further assistance, don’t hesitate to reach out.

5.00 /5

Very efficient. My boiler has a problem , and after reporting it to the agency, the technician was arranged for the repair on the second day. Reliable

Reply from agent

Hi hui. Thank you for your kind review! We are pleased to hear that you found our service efficient and reliable. It's our goal to ensure that our clients receive prompt assistance, especially when it comes to important repairs. Thanks again.

5.00 /5

I can’t recommend this estate agent highly enough. They truly went above and beyond throughout the entire process. The property photos were fantastic, communication was clear, proactive, and consistently excellent, and everything was handled with real care and professionalism. As a mortgage advisor, I work with many agents, and this has been the best experience I’ve had both personally and professionally. Special mention to Sean and Macayla, who were outstanding from start to finish.

Reply from agent

Very kind words Edmund. It's especially pleasing to get a fantastic review from someone in your role as a mortgage advisor. Your review has been shared with our sales team. Thank you.

5.00 /5

It's six years since I wrote the review below (and the company then had a different name!). . . I am still with 'Cope and Co' and still very happy with the quality of their service and their personal attention to detail! With one minor exception a few years ago, (which we/they sorted out) every tenant they have found me has been excellent and the sort of person you want to have in your house!! And they have handled the change-over from tenant to tenant very well. I'm lucky having been with them so long, I have very good personal service from several of their staff and I must single out Simon Joyce who has always made sure that they deliver high personal service and sort out any misunderstandings! I have no hesitation in still giving them five out of five. . . Thank you! I have been very impressed by the professionalism and attention to detail of the staff at Professional Properties. . . they have understood my slightly complex situation and responded very thoughtfully and the tenants they have found for me have been very suitable and really nice people. . . this is exactly the kind of service I was hoping for. . . I thoroughly recommend them and in particular Lucy Cope has been attentive and thorough during the whole process, keeping me fully informed and providing very useful advice and support. . . thanks. . . in the background the knowledge and experience of Simon Joyce has been very reassuring. . .a happy customer

Reply from agent

Many thanks Mr. Lomas. Our team love getting a personal mention! Glad you are pleased with the service you have received.

5.00 /5

Recently rent a house from cope and co and very good experience, very friendly team, full process done by whatsapp and was very good experience.

Reply from agent

Hi Daya. Thank you for your kind review. Our WhatsApp functionality is a very popular method of communication with tenants and applicants and we're pleased that you found it useful. Thanks again.

Contact details
Opening hours

Unknown

Address

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available