James and Lucy are a new breed of estate agents who seem to understand that customer service and peace of mind go hand in glove. I have nothing but praise for everything they have done while letting my property over the last 2 years. Nothing seems to be too much trouble for them. I would strongly recommend them.
If I could give more than 5 stars I would. James and staff handled a really tricky sale of my property, I can't THANK him enough. Martin & Co really earned their commission on this one. Any emails were answered really quickly, I was not left in the dark wondering what was going on, James pushed and prodded solicitors, not just mine but all the way along the chain. If only all Estate Agents were like this. I always felt James had my best interest at heart when we hit a snag. And we hit many snags!!! I was congratulated when the sale went through, as though I'd won a prize. I suppose you could say I had won a prize, managing to find the best Estate Agent for me in the area I sold my flat in. At the end of the transaction I felt I had gained a friend. A heartfelt THANK YOU from me to you all.
James and his team at Martin & Co Crystal Palace go above and beyond what is expected of them. The team is hard working, efficient and I can't fault them in anyway. They rented out my property after i moved abroad with my husband. From start to finish they took care of everything. I trust them fully and would highly recommend them to any landlord or tenant.
How refreshing!! A real estate agent that's not like the others. Honest and reliable! James and Lucy really took the time to understand what I needed when renting out my property. They have obtained really great tenants for my property at the agreed rent and have dealt with any issues that have come up without any hassle required from me. If you're looking to rent out your property, I strongly recommend you talk to James and Lucy!
James at Martin & Co has been really great to deal with: buying a property in London is nerve wrecking at the best of times, but James really took away a lot of the stress and anxiety that comes with it. He has been very helpful and professional throughout the whole process and I cannot recommend him and is team highly enough - definitely not your average estate agent!
I sold my flat with Martin & Co last month. The service was amazing, my flat went through very quickly which was definately because of the prompt communication from James who kept the ball rolling throughout. I was always made aware via email and phone exactly what was happening which put me at ease, through what can be a very stressful time. I'd recommend to anyone to sell through Martin & Co.
Martin and Co are a lot better buying, selling and rental agency in London with commitment towards their customers, I have been highly impressed dealing with their Crystal Palace Branch. James is always a pleasure to work with, staff members are polite and actually know what they are doing. Good Real Estate Agency in London you can trust for buying, selling and rental.
I have used James at Martin & Co for my last 2 lettings at my flat. I gave him detailed instructions for the type of tenant I was looking for and he understood that completely. There was no time wasting and everything dealt with professionally and "By the Book". The Co have a very good knowledge of the area and are realistic about price. I will use James and his team whenever I need to and wouldn't hesitate in recommending them to other landladys/lords.
James, Lucy and the team are the first letting agents I can honestly say I like! None of the smarmy, pushy, aggressive attitudes you find at their competitors, just good honest advice from people who know and love the area. They helped us find the perfect flat, and have always been approachable and friendly if a problem arrises. Thoroughly recommend and would use again!
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70 Church Rd, Upper Norwood, Crystal Palace, London, SE19 2EZ, UK, SE19
We specialise in sales, lettings and property management in Crystal Palace, Sydenham, Penge and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Directors James Gough and Lucy Hopkins opened Martin & Co Crystal Palace in 2011. Passionate about property and having lived in the area for 10 years, both have expert on-the-ground knowledge and provide exceptional customer service to local residents. Located in South London, Crystal Palace benefits from a village feel whilst being an integral part of the Capital, with wonderful parks and open spaces, and is ideal for both families and professionals. Our team Martin & Co Crystal Palace makes letting or buying your property as stress-free as possible. If you have a property to let or are looking for an investment in or around Crystal Palace, please do get in touch with a member of the team. For all property enquiries or to arrange a valuation, please call Martin & Co Crystal Palace on 0208 7719990
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