I dont rate letting agents at all

Wish I could rate even lower!! My parents moved in to an over-priced property in Nantwich. After being completely mugged off at the viewing and being told to “have a look round yourself” (do letting agents not show people round houses anymore, no?) they moved in to find the oven, fridge freezer, and hot water didn’t work. The boiler is over 25 years old and hasn’t been serviced for over 10. There is one BROKEN carbon monoxide detector by the boiler, but not by the coal fire in the living room. The maintenance office have been incredibly rude to both of my elderly parents. A few maintenance people have been since, a plumber and electrician, both who have agreed the property is not in a fit state to be let out. The electrician fitted a second WORKING carbon monoxide alarm in the living room opposite the fire. Today, CHRISTMAS DAY. They have woken to find no hot water and their carbon monoxide alarm going off. I have rung the out of hours number on behalf of my parents as my mum had a hip operation on Friday and returned home yesterday. The woman I spoke to barely spoke, offered no sympathy, just asked for my name and number and if I was sure that Martin and co managed it. She said they wouldn’t be able to do anything today... This company are an absolute joke. Avoid at all costs!!

Keen to get you to view properties but not honest with as applications already in . Timewasters.

DO NOT RENT FROM THESE PEOPLE. serious maintenance issues have been reported time and time again. they couldn't even be bothered to come and do a quote for the work to send to the landlord so not the landlords fault. awful treatment of both tenant and landlord

I should have listened to their previous tenants which said that this company doesn't care about the tenants, and the problems that the houses have.I am renting for 5 months now at Crewe 1 of their own properties, and there were several problems. To fix these problems you would have to wait minimum a month, or as in my case have not yet been resolved. A boiler and an electric shower that needs to be replaced they "cannot pay" to replace them. The boiler is noisy and leaks water, the person that came recommended to be changed, the company doesn't want the boiler changed. The electric shower has been burnt, while I had shower, and instead of replacing it, they have placed a different shower that now costs me in gas £400, and keeps running the gas meter.I am never going to rent from these people again. they treat their tenants like peasants of the old days, like I am the worst human walked on earth.I cant wait for the tenancy to end, I will go to citizens advisor and then to the council to report these things, and their behaviour towards me and my wife.

Worst agency ever all feedback written about Dan is probably his friends as he is useless and agency is a one big scam