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Martin & Co Crewe

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Staff don't know how to drive. And will deny wrong doing even with evidence. No morals whatsoever.

1.00 /5

This estate agent is à joke. Lazzy people and lack of honesty

1.00 /5
14.03.2022

Seemingly desperate. Leaving negative reviews on competitors social media posts. VERY UNPROFESSIONAL

1.00 /5
06.10.2021

I initially looked at a property in Nantwich through Martin and Co, where Jack McDermott showed me around and would be leading the renting negotiations and contract. Once a monthly price was agreed, I paid a holding fee with the intention of moving in. I handed in my notice and was ready to move in on a Monday. On that Friday, Jack emailed me and told me that I would be unable to rent the property. This gave me three days to sort somewhere before I was homeless, to which I rented a property that was already good to go from this company. When I was in the property, Martin and Co were relatively helpful with any issues I had, with Gina in the Crewe/Nantwich office being very helpful on several occasions. However, when we came to move out, the facts the company stated about the state the house was left in were highly inaccurate. This evidently was an attempt to gain the landlord my deposit, and therefore keep that landlord happy and on their books. Nevertheless, it has resulted in a battle through DPS for my deposit. I was fortunate to take photos and images to prove the condition the property was left in, however, this was a lot of unnecessary hassle and a blatant money grab. I would not recommend Martin and Co, and will not be a returning tenant, or purchasing a property off them in the future.

Reply from agent

I’m sorry you feel this way. We are required to produce a checkout report, with evidence, on behalf of the landlord. But ultimately the landlord makes the final decision on what, if anything they wish to claim, and what for, and we have a legal obligation to follow their instructions, rather than the tenants wishes. As you are aware, the Deposit Protection Service has an independent assessment process which will take evidence from the landlord and tenants point of view and make the final decision, not us. We do not ourselves benefit financially from any deposit monies and of course, we also encounter extra workload as you did, when the arbitration process is required. So our preference would also be for easy and amicable resolution of such matters, provided that doesnt conflict with our legal obligations to the landlord.

1.00 /5
10.05.2021

Very slow process to get agreement and keys Always say they don’t have what u looking for till someone difrent calls

1.00 /5

Gently ignorqnts.... conversation like with wall... they are under rules... they come to property whitout permission... generally big no!!!!!

1.00 /5

The worst agancy I've ever been. They're trying to rib you off after the end of the contract. No organized in the office. Never trust them.NegativeResponsiveness, Quality, Professionalism, Value

Contact details
Sales Phone:

01270 500905

Sales Email:

Lettings Phone:

01270 500905

Lettings Email:

crewe@martinco.com

Opening hours

Unknown

Address

175 Nantwich Road, Crewe, Cheshire, CW2 6DF, UK, CW2

We are proud to serve the communities of Crewe and surrounding towns and villages - providing specialist advice and guidance across all areas of the property market. Lettings Manager Toby Banfield has over a decade of experience in the property industry, with an established rental portfolio of his own. Toby, along with his team at Martin & Co Crewe, are passionate about using their own experience from within the industry to provide landlords and investors hands-on and knowledgeable advice and support. With the M6 motorway nearby and direct rail services to London, Birmingham and Edinburgh, with Manchester airport less than one hour away, Crewe is an attractive commuter town. Through our focused and dedicated approach, we ensure the delivery of a personalised service to our customers at all times. Whether you are looking for a let or an investment property, or you would like a free valuation, please contact one of the team who will be happy to help you. For all property enquiries or to arrange a valuation please call Martin & Co Crewe on 01270 500905

Our team

shaun cafferty

Sarah Lillico

Sarah Lillico

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Lettings
onthemarket
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Accompanied Viewings
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Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure