Don't touch em with a barge-pole !!! Absolute joke. Was great Tennant's for 4yrs @ Property in Crawley - as soon as we refused new tenancy agreement due to Huge price increase to rent (2nd year on the trot) - all contact and replies ceased from themselves. They have not done what they need to do to release our deposit with DPS causing huge implications to us supporting and feeding our family. THEY DO NOT CARE ABOUR THEIR TENANTS - UNLESS THEY KNOW THEY ARE MAKING MONEY OUT OF YOU. WOULD NEVER EVER USE THEM AGAIN..... CAN NOT EXPRESS ENOUGH - DO NOT USE THEM !!!!!

BE VERY AWARE!! I've been a long term tenant for 10 years. After repeatedly asking Northwood to do essential repairs to the property, I had no other option then to get my local health & Safety involved. Once I did they kindly served me a Section 21 thirteen days before Christmas, clearly a (retaliatory eviction). Northwood also failed or couldn't be bothered to let the Landlords know about the bad state of disrepair of their home. Hence now they have been served with serious Improvement notices from my Local council. Leaving them with an unrentable property!!. Northwood have also hit Crawley news earlier this week regarding serving a section 21 on an elderly Gentlemen! ( very decent of them!). Tenants and Landlords be very careful of this unscrupulous company.

So unreliable agency , they didn't had the decency to inform us the viewing been cancelled and the lady agent was to busy talking on the phone instead of showing around to possible buyer, who does that !!?!

This company has poor communication and will disrespect you as a landlord. I tried to get the company to fix the fencing in between tenants and they did not do this. The tenants wanted things to be repaired and they did not relay the tenants concerns to myself as the landlord. They let my house get ‘run down’ and then tried to give me a ‘maintenance’ contract via their contractors to get it back into a good rental state. According to the manager -Amy Godden ( manager) - the tenants were allowed access to my house before the tenancy commenced. She informed me that industrial cleaning machines were those of the tenants. My view - don’t go here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Terrible service, extremely rude and negligent all round. Allowed tenants to do plumbing, decorating and bad electrics as they wished without my permission. AVOID NORTHWOOD. Any other agent will be far better.

ThievesNegativeResponsiveness, Quality, Professionalism, Value