Northwood Crawley manage two properties for us. We have been found quality longterm tenants. I can rely on them to deal with our enquiries and management of any issues arising from the day to day running of the properties promptly and efficiently. However they go beyond this (particularly Sue & Megan) and have recently instigated the resolution of a long-term maintenance problem via the management company of our flat. Fantastic!
As a first time investor, I contacted Northwood and I have to say that the service I received was brilliant. I received guidance and recommendations on work that was required to bring the property to a high standard for rental purposes, but without overspending. The Guaranteed Rent service they offer means I can cover my mortgage without any worries - totally recommended!
I have used Northwood to help me find a property to rent and my experience has been nothing but positive. They have kept regular contact with me during my search and communicated effectively throughout the referencing process. Any maintenance issues which I report on their online website are dealt with in a quick and efficient way. I would definitely recommend this branch for any tenants.
I used Northwood for my first flat and they made the whole process seamless, a really professional and friendly agency that helped every step of the way and I moved in, on time, to an immaculate new home. When there was a small issue the after care service I received was impeccable and everything was sorted out efficiently. I wouldn’t have any hesitation thoroughly recommending them!
I was very happy with how quick the process was from viewing the property to getting the keys. The Lettings Representative (Obaida) was very helpful and friendly.
Great communication throughout the purchase process
We rented through Northwood when we relocated from London. The Landlord decided to sell up and offered us the purchase. After a long slog because of Lenders and the pandemic, we finally completed! The assistance and patience of Northwood were great and when anything needed to be done, it was.PositiveProfessionalism
We have used Northwood for several years and have found them to be very professional in all they do. In addition they are friendly and approachable. I would especially like to mention the maintenance department whom manage any issue small or large efficiently and with a smile. I am happy to recommend Northwood to any landlord or tenant.PositiveResponsiveness, Professionalism
Service was very good . Staff call Megan& Wendy was very helpful . And other staff was very helpful.
Thanks to Ben and his Team for assisting with purchase of my first property. Though the process went over a year, yet Ben kept being involved and surely gave all support to get the purchase completed. Thanks again and also to your Team Sue for efficient service while I was renting. Best wishes Sudipta