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Curchods Cobham

7 Hollyhedge Road, Cobham, Surrey, KT11 3DQ, South East, UK, KT11

Claimed branch
4.9 344 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

chris jackson Google

We purchased with Curchods and found them to be an efficient agent with good clear communication. In our search they were the agent that stuck most closely to the brief in terms of what they suggested. Overall good to deal with and if we ever sell (I hope we don't any time soon as I love the house) we would be likely to use then.

Reply from Curchods Cobham: Chris so pleased you were impressed and hope you have many happy years in your new home. Neil
Tania Haughton Google

The Team worked really hard for us to complete our sale, especially Andy. Many thanks to you all

Alex Gaze The Trusted Agent

Oliver Worsley

Oliver handled our purchase of 15 Pennyfield extremely well, he was helpful and professional at all times. I would definitely recommend Curchods to friends.

Sunil Joshi Google

Reply from Curchods Cobham: Thank you for your feedback.
Daniel Evans Google

BUYERS BEWARE I was a buyer, I was lied to about the construction type of a property ( turned out to be timber frame once survey was completed). When I brought this issue up I was told that my surveyor was wrong and they had sold the attached house nextdoor and it was not timber frame. This was incorrect and both properties were. I had to send the photo proof from my surveyor to convince them it was timber frame and they tried to pressure me into carrying one with the my purchase. Very unprofessional.

Adam Biane Google

I was a buyer, and one of their staff misled me by saying my reserve deposit would count toward the final price. In the end, I lost my £6.7k deposit because I only found out at the end that the reserve price is actually on top of the final price. By then, it was too late to cancel without losing the money anyway. Which auction house charges both the buyer and seller? I wouldn’t recommend them as a buyer. I have no experience as a seller, but based on this, I’d never use them again.

Reply from Curchods Cobham: Hi Adam, Thank you for taking the time to leave a review. We’re genuinely sorry to hear that you feel disappointed with your experience. However, we do feel it’s important to clarify a few points for transparency. The reservation fee structure is clearly outlined in several places throughout the process: - On the original property advert - Within the full Terms & Conditions, which are agreed to when a buyer registers to bid online - On the Reservation Form issued signed and shared with all parties including the buyers solicitors after a bid is accepted In each of these documents it states that the reservation fee is payable in addition to the purchase price, rather than forming part of it. Our model is the Modern Method of Auction, which operates differently to a traditional purchase. The reservation fee secures the property and grants the exclusivity period to exchange contracts. As with all auction-style transactions, the fee is non-refundable once agreed, unless specific contractual conditions apply. We would also like to clarify that Bid does not charge the seller a fee in these transactions. Our fee is paid solely by the buyer via the reservation agreement. The local estate agent may charge the seller for the marketing of their property. We’re always happy to discuss any concerns directly and review communications if there is a belief something was unclear. Transparency is extremely important to us, and we work hard to ensure buyers fully understand the process before committing and I hope that is clear from other positive experiences reviewed here. Our Managing Director Dan has reached out to you and If you would like to contact us directly, we would welcome the opportunity to speak with you.
Cristian Google

I have worked here for 2 months, from August to October of this year, with the thought and plan to make some income for myself. In these 2 months of working for Humphrey & Kirk, I have received £0.00. I highly…. HIGHLY don’t recommend this company. It honestly felt like I had just done Volunteering. Having wasted time that I could’ve spent with my family. With the mindset of making a small income for myself. It being my first job, thinking that I had finally been given the chance that I was looking for, and didn’t even make enough for a coffee. I am never coming back here again.

Previtha Kunjuraman Facebook

Had an interaction with Scott Carson and Alkesh Majevadia at the Kingston Branch of Curchods and was disgusted that they are using COVID -19 as a basis to obtain confidential information and screen buyers. They insisted that they were acting in the interest of the Vendors and refused to arrange an appointment to view 29 Avenue Road KT 1 unless I provide details of the deposit amount I would be putting down and mortgage provider. When informed that insisting a person provide such Confidential Information to make an appointment was potentially a breach of the GDPR Regulations they went on to try and justify their actions by saying that it was for safety reasons! People have died from this Pandemic and key workers have put their lives at risk daily to save people regardless of their economic status! COVID 19 is not a screening opportunity for estate agents nor is it a money making opportunity! Nobody would put themselves in a position to ask for an appointment to view a property at these trying times if they were not serious buyers. Further if anyone came to view a property they are in just as much risk as the next person and a first viewing does not translate into an immediate offer! So the reasons that you are seeking this information from buyers is potentially unlawful and a breach of their privacy but more importantly is disgusting and self serving, Next time you turn up for an appointment at the doctors perhaps they should request your financial capability/status to pay for medical assistance before treating you - just to keep doctors safe and to make sure you are not wasting their time given the pressures of COVID 19!

Reply from Curchods Cobham: We are in the middle of a public health emergency. We must make sure that we do not present any unnecessary risks to our clients by conducting physical viewings in their homes, who we are not absolutely certain are in a position to go ahead with the purchase. The only way we are able to do this is to ascertain details of how the purchase will be funded. Hopefully this explanation helps you fully understand why these details were requested and in light of this please feel free to contact Scott at our Kingston branch if you are still interested in an appointment to view the property in question.
Antonietta González Rosas Facebook

I was looking to rent a house in either Walton-on-thames or Weybridge area and sent them two enquiries about two properties, plus I called them twice and they said they will get back to me but never did. What a shame Danny and Lewis from Walton-on-Thames agency.

Reply from Curchods Cobham: Hi Antonietta, we're sorry to read your negative review. Our Walton Lettings team are one of the very best so we will look into this to see what happened. If you can DM us your phone number or email address we will ask the manager to contact you. Kind regards, Rachel

About Curchods Cobham

Curchods are a multi award winning estate agents, winners of the award for 'Surrey's Best Estate Agent (4+ offices category) for the last 3 years running - as voted for by the public in the 2014 Surrey Property Awards. Specialising in Residential Sales, Lettings, Mortgages and Land & New Homes. Cobham is headed up by manager Neil Morgan, a long established agent. Neil and his team have a vast experience in property which spans some 60 years. The office was set up nearly 30 years ago and is one of the oldest agencies in the village still under the same ownership. The attention to detail which we pay, means that our clients have the ultimate in customer service and as a result of this our clients regularly return to use us again and again, most of whom are happy to recommend us to friends and family. Clients often comment on is "how much fun we make things and how much lighter” their task of moving becomes as a result of our involvement. <br><a href="http://curchods.com/estate-agents/cobham">Cobham Estate Agents</a><br> <a href="http://curchods.com/estate-agents/cobham/properties">Properties For Sale In Cobham</a>

Website: http://www.curchods.com

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Trading Standards onthemarket rightmove

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