Worst Estate Agents Around. They need to learn how to communicate with their clients. You never informed me with anything, so stop your lies. Gillian Spence Marla your Senior Letting Manager needs Customer Service Skills as she doesnt know how to talk to a customer. I requested a contractor to be sent out to the property Asap which you failed to do aswell as there were no follow-ups and nither any confirmation through emails that someone is gona visit the site instead so i assumed you didnt find anyone instead you bill me for something that i didn't require again and nither justified.You wasn't thinking i was gona wait forever for you imaginary contractor to turn up were you. And Thanks for nothing.

Not very helpful at all unfortunately. I'm homeless, sofa surfing after fleeing domestic abuse and sadly I couldn't make a viewing for a property due to work commitments, I only got offered the viewing yesterday. Apparently it's their policy that you HAVE to view the property before putting in an application. I can't find this policy on their website and despite my awful situation they offered no solution and were very abrupt. Very unfortunate because other Estate Agents have been very considerate. Surely if I'm okay putting in an application having only seen pictures, knowing full well the property would be suitable for myself as a single person that should be enough, as it is with most estate agents but it isn't and gets you a very frosty response.

Firstly, me and a friend applied to rent a property. Neither of us have had any CCJ's etc. Anyway, we didn't get it as the agent said someone else had got it. Just 3 days later it's still on the market with a reduced price. So either way, I've been lied to. Not good at all. Secondly, I was going to apply for another property under them but didn't bother as they said I'd need to drive all the way to their Cleckheaton base again to hand in application after they already have every detail they need from me. Not very good for people who are short of time and plus the costs of fuel etc not mention the global footprint. Not good enough.

Underhanded misleading give you false hope play with your mind in the end just wanting more on a provisionally sold property hoping seller will accept..... some people have morals.... not here though! having dealt with many estate agents worst experience ever so far EDIT BELOW In response: to call someone churlish for leaving an honest review speaks volumes.... its not about gazumping its about not leading someone up the garden path as a buyer we need to make decisions too i know what happened along the process as it was told to me and i know things happened in the background...... i know with 100% confidence can say it was wrongly handled and i was dealt with incorrectly as a serious buyer!NegativeProfessionalism

Never sold my house nevermind with robert eatts

Underhanded misleading give you false hope play with your mind in the end just wanting more on a provisionally sold property hoping seller will accept..... some people have morals.... not here though! having dealt with many estate agents worst experience ever so far EDIT BELOW In response: to call someone churlish for leaving an honest review speaks volumes.... its not about gazumping its about not leading someone up the garden path as a buyer we need to make decisions too i know what happened along the process as it was told to me and i know things happened in the background...... i know with 100% confidence can say it was wrongly handled and i was dealt with incorrectly as a serious buyer!

Dreadful service. I know the housing market is bonkers right now but no excuse for such a poor customer service. Nothing but promises and lies. To the reply; Strange how I got a phone call within 20 mins of writing this review. I was buying and was promised a call-back on two seperate occasions. The only call I got was after writing this review. Sad that you operate in this manner - but not my problem now as I won't deal with you for any future business.

Don’t bother only estate agent actively tried to stop us viewing property when eventually got viewing was told by owner of company one bid on table of asking price was told to put in last and final bid which did 25k above bid they had received cash buyer my house had sold was then informed they had gone with the other party as they were in a better position but would not confirm what bid they had received left a bad taste also quite rude and off with my wife from the start avoid at all cost unprofessional

Misleading information, disorganized, unprofessional on viewings by giving incorrect information, over booking viewings meaning my wife to look around on her own and had to wait almost half an hour in the property until the agent came back for her. Staff in the office are rude and unhelpful, and extremely judgemental. Wouldn't recommend at all.

Spoke to someone here called Lisa, absolutely clueless, seemed ver confused, waste of time - I will be going somewhere else where they know what they are doing.