Cannot reckoned highly enough. I was a tenant through them for over four years. Every issue delt with in a timely manner, all the staff were friendly and accommodating, never had any fear of raising any issues with them. A wonderful experience and would rent/buy through them again. 5stars.
Since Nikki and the team took over managing my tenancy a number of problems with the property were addressed quite quickly (they hadn't been previously). They were always very professional, efficient and courteous. I would highly recommend them.
We rented from Northwood for 5 wonderful years. When anything went wrong in the house, both Northwood and our lovely landlords were quick to act with kindness and compassion. Although prices did rise occasionally (as everything does) we found the rises to be incredibly fair, and in fact we found the price to be a fair bit lower than it probably should have been compared with similar properties for the location. We were sad to leave, and would have stayed much longer if we hadn’t have bought a house. When it came to moving out, Northwood were very flexible and considerate with viewings and always kept us in the loop which was nice - and even change viewings around us. We’d heard horror stories from a lot of renters (not through Northwood) about getting their deposit back, so we were utterly shocked when they decided to give us everything back. Although the house was left very clean and tidy, we’d expected money to be taken as that just seems like the way these things go. I think this speaks absolute VOLUMES about both our landlords and Northwood - and it really just sums up my review that they were excellent from start to finish. Lastly everyone at Northwood is friendly and approachable and a little shoutout to Nikki, Lin, Lisa and Julie for always looking after us. We wish them and the land lords all the best. Thank you. A & T (No 30)
Really good letting agents — we had a great experience with Northwood and would highly recommend them!
I would highly recommend Northwood! Any issues we raised during our tenancy were dealt with quickly without any hassle. Very responsive staff who were very friendly to deal with. Really positive experience from start to finish.
😊 I would highly recommend Northwood in Cheltenham. Nikki and her team always go the extra mile in looking after their tenants and any queries are dealt with quickly and efficiently. Thank you for looking after us and our furry doggies 🐾🐶🥰 …
I had a fantastic experience with Northwood. Selena was incredibly helpful and pointed me in the right direction, putting me in touch with Nikki. Nikki was brilliant- she told me about a property coming onto the rental market and gave me a great tour. The service from start to finish was outstanding. The whole process was smooth, professional and friendly. I would highly recommend Northwood to anyone-excellent service all around!
Friendly and highly efficient, went out of their way to elevate the stress of moving home. Highly recommended.
An extremely professional and understanding team. They are friendly and easy to communicate with. Would also like to say a special thank you to Lisa and Julie, couldn’t have been more helpful
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11 - 15 Prestbury Road, Cheltenham, GL52 2PN, UK