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Northwood - Cheltenham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
13.04.2025
"Great experience processing..."

Great experience processing my application a rental property. The process has been very quick and the team to answer all my questions. Julie has been great in providing any and all information that I needed in a timely manner. Thank you Julie.

5.00 /5

Always helpful, friendly and efficient.

5.00 /5

Always been very helpfull, with a smile. Lisa proved to be very proffesional; nothing was too much to assist when needed.

Reply from agent

Thank you for your kind comments . From all of us here at Northwood we wish you the very best in your new home . Kind regards Nikki

5.00 /5

I cannot thank Julie, Lin, Lisa and Nicola enough for their support and help over the past few days as we've been navigating the letting market with our somewhat unusual circumstances. The process can be dauting and dehumanising but Julie, in particular, has treated us with utmost respect and patience. It has been a horribly stressful period, but Julie has made it less so and gone above and beyond to help us through the unforeseen, and unexpected events with professionalism, compassion, creativity, and empathy. Thank you, Julie for seeing us as individuals, and making us feel valued.

5.00 /5

Absolutely amazing service! Without a doubt I would use Northwood again. Lisa and Julie have been amazing in securing my house for me! Thank you again!

Reply from agent

Dear Amanda , Thank you for your comments I am pleased that you have enjoyed good customer service from Julie and Lisa . Kind Regards Nikki

5.00 /5
25.01.2025
"FIRST CLASS CUSTOMER..."

My husband and I are about to start a tenancy following our house sale. Such a stressful time but from the very first phonecall Nikki made us feel very comfortable and in safe hands! It is so refreshing to find someone who clearly loves their job and has a wealth of knowledge. Nikki’s team are a credit to her and we feel very lucky to have found you all. Thank you so much.

review by Sue 25.01.2025
5.00 /5

Overall great service, the staff are friendly and professional to deal with. Reasonably priced rent and all maintenance issues were resolved quickly and without question.

Reply from agent

Hi Ollie , you were a pleasure to have as tenants and we wish you all the very best in your new property . Kind Regards Nikki

5.00 /5
16.12.2024
"Overall great service,..."

Overall great service, friendly and professional staff. All our maintenance issues were resolved quickly and without question.

5.00 /5

Great agency, would recommend.

Reply from agent

Thank you for the review

5.00 /5

Hi Nikki This last month has been very hectic for us as we sofa surfed for 6 weeks then moved back into our own home after our long-term tenants moved on. The last 4 weeks have been busy getting our home back into shape. With the sale of Joyford Passage and our other tenants moving out that means that I am fully retired from the rental business. I finally have time to thank you and your team including Lisa for all the excellent work that you all have done over the years. As a landlord and a tenant, I am fully aware that you have to balance the needs of both parties. You always succeeded in doing that when dealing with me. I knew that you would give us the correct advice. I actually won't miss the rental business! But I will miss doing business with excellent teams such as yours. Thank you for the service you all provided me. Send me best to the whole team and wishing you all a very merry Christmas. Kind Regards Bruce Harris

Reply from agent

Hi Bruce , it has been our absolute pleasure looking after your property and we will be sad to lose you as a landlord . We wish you the very best in your retirement Kind Regards Nikki

Contact details
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Address

11 - 15 Prestbury Road, Cheltenham, GL52 2PN, UK

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Cheltenham Office

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