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Northwood - Cheltenham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Northwood have been nothing but kind and helpful during what can be a stressful time - moving house! Lisa in particular has been lovely and nothing is too much trouble. From the moment we met her for the viewing of the property to collecting the keys, she has been with us every step of the way. After a bad experience in our previous property we were nervous about renting again but I can honestly say our experience this time has been faultless. Lisa is a lovely lady and an asset to Northwood. We are so glad we met her!

Reply from agent

Hi Hannah, Such lovely comments , thank you . I will ensure Lisa has seen the comments. We wish you every happiness in your new home and look forward to growing the relationship Kind Regards Nikki

5.00 /5

Northwood is run, second to none, the team go up and beyond in their handling and approach to working through any property issue. The Director of this company is exceptional, and as a result it is a delight and highlight in my day if in fact I have a matter that needs to be dealt with. The knowledge, expertise, dedication, loyalty and generosity is outstanding.

Reply from agent

Thank you for your kind words Suzanna , you are an absolute delight to work with and I hope we have many years working together Kind Regards Nikki

5.00 /5
27.08.2024
"My experience with Northwoods ..."

My experience with Northwoods has been so positive throughout. Lisa has always been my go to and has always been helpful, polite and ready to go that extra mile ! Lisa's customer service skills are excellent, she listens and follows through. She remains professional and considerate.

review by Gwen 27.08.2024
5.00 /5
21.08.2024
"I rented a property from..."

I rented a property from Northwood for 2 years and I had no issues. They were very approachable, and then I did have an issue with my washing machine, they resolved it quickly. When I left the property, I got a cleaning company to do an End of Tenancy clean but this was not done properly. Lisa, the property manager, was extremely helpful and helped me liaise with the company to clean the property again; as a result of this, I got my deposit back in full. Because of Lisa’s kindness and willingness to help, it made a huge difference and I really appreciated it.

review by Syed 21.08.2024
5.00 /5

I had the pleasure of dealing with Nikki and Lisa when renting a property with Northwood. All communication was friendly, thorough and timely, and the whole process was smooth and quick. They are helpful, knowledgable and a pleasure to deal with. And helped me secure my first solo-home! Huge thanks to the Northwood team, Nikki and Lisa in particular.

Reply from agent

Hi Laura I hope you are still enjoying your new home and many thanks for the kind words Kind Regards Nikki

5.00 /5

Mrs. Lin Weaver was absolutely fantastic on helping me draft and secure my lease with my current residence. She fielded numerous questions and made the process seamless. Without a doubt one of the most helpful agents, I have come across. Thank you!

Reply from agent

Dear Walden, thank you kindly for your comments . Lin is a valued member of my team and I will certainly pass on your comments . Kind regards Nikki

5.00 /5

Straight forward and easy

Reply from agent

Hi Richard , Thank you for the review :)

5.00 /5
16.08.2024
Friendly and ...

Everyone I dealt with was super helpful, Lisa was great from the start. I found her to be very friendly and efficient in setting up the viewing, re-confirming with me on the day, as I had some potential scheduling issues. She kept in touch with me over the phone daily through the process making it...

review by Luke 16.08.2024
5.00 /5
16.08.2024
"Friendly and..."

Everyone I dealt with was super helpful, Lisa was great from the start. I found her to be very friendly and efficient in setting up the viewing, re-confirming with me on the day, as I had some potential scheduling issues. She kept in touch with me over the phone daily through the process making it feel simple. Selena was also quick to respond to any queries I had over email too. Overall a very smooth and personal experience

5.00 /5
09.08.2024
"I had the pleasure of dealing ..."

I had the pleasure of dealing with Nikki and Lisa when renting a property with northwood. All communication was friendly, thorough and timely, and the whole process was smooth and quick. They are helpful, knowledgable and a pleasure to deal with. And helped me secure my first solo-home! Huge thanks to the Northwood team, Nikki and Lisa in particular.

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Address

11 - 15 Prestbury Road, Cheltenham, GL52 2PN, UK

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Cheltenham Office

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