I have to say a huge thank you to Jasmine who went over and above to help resolve a rental payment issue, which happened on the eve of her holiday outside of working hours. She responded to emails, proposed a solution, checked and followed up with the tenant and the payment system. The before 9am on Saturday morning, the first day of her official holiday/time off she checked to ensure payment had been made, and cleared payment on the system for me. This resulted in me being able to meet my mortgage payment on time. Thank you Jasmine I really appreciate what you did for me.
Excellent service on student HMO in Chelmsford
Attended to our maintenance issues quickly and efficiently.
Great property management company, provide one to one time, ensuring you are kept in the loop. No ask is too much. Anjali, my manager ensured my renewal was processed fairly, and negotiated the best deals.
Great service from the lettings team, I like the use of technology from the YouTube videos through to the online tenancy agreements and various other presentations. As a customer I feel like I am getting something more than I would with most high street estate agents. I whole heartedly recommend them, certainly a very professional company.
Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY, South East, UK, CM1
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.