Great service from the lettings team, I like the use of technology from the YouTube videos through to the online tenancy agreements and various other presentations. As a customer I feel like I am getting something more than I would with most high street estate agents. I whole heartedly recommend them, certainly a very professional company.
I would like to sincerely appreciate Dawn Button from Charles David Casson for her exceptional support during the busy Christmas season. Dawn responded to our issues with remarkable speed and diligence, keeping us informed at every stage. She went above and beyond by proactively connecting us with the maintenance team and following up to ensure timely resolution. Dawn's dedication and professionalism, especially during a critical period, made a significant positive impact for my family.
Very professional and they reply fast and offer help and advice on the properties and what to look for and how to get assistance in detail. I would recommend them to anyone
I have to say a huge thank you to Jasmine who went over and above to help resolve a rental payment issue, which happened on the eve of her holiday outside of working hours. She responded to emails, proposed a solution, checked and followed up with the tenant and the payment system. The before 9am on Saturday morning, the first day of her official holiday/time off she checked to ensure payment had been made, and cleared payment on the system for me. This resulted in me being able to meet my mortgage payment on time. Thank you Jasmine I really appreciate what you did for me.
CDC look after our family home while it's rented out to tenants. They provide a professional service with a clear understanding of their industry. They have a great team who are responsive and professional.
It is a great experience as a Landlord working with Charles David Casson as they manage my rental property. Communication and service is excellent and I am confident that my property is in good hands. Charles David Casson is also priced better than their competitors. With their excellent and personalized service, dynamic team, modern software and practices, and price point of their services - It's a no brainer, they provide a much higher value for money service than anyone else.
If it was not for Matt and his team at CDC, I would never have sold my house and been able to move to newer, greener pastures! Their customer-centric approach to the sales process really helped me to feel they were as motivated by the 'why' I was moving as much as the 'how' they could help. I am very grateful to CDC, and have recommended them to anyone who is looking for a professional, competent and approachable estate agency.
Courtney was very helpful and professional dealing with the move out and move in of my tenants. She is responsive, proactive and friendly. It is a pleasure working with her. Thank you Amir
Anjali has been great so far with asking all our questions and being super friendly and helpful!
Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY, South East, UK, CM1
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.