Great property management company, provide one to one time, ensuring you are kept in the loop. No ask is too much. Anjali, my manager ensured my renewal was processed fairly, and negotiated the best deals.
Great service from the lettings team, I like the use of technology from the YouTube videos through to the online tenancy agreements and various other presentations. As a customer I feel like I am getting something more than I would with most high street estate agents. I whole heartedly recommend them, certainly a very professional company.
I have used numerous letting agents in the past and know the headache of dealing with poor service. However, the team at Charles David Casson, especially Paul Davidson, have been exceptional. Their communication, professionalism, and willingness to go above and beyond are unmatched. I couldn't be more thankful for their outstanding service.
Great experience, first impressions were great as well. Very quickly felt like we were in safe hands which gave us reassurance and made us feel more confident managing the process.
Amazing service
Thank you Anjali for all your help. I understand I have probably been a pain at times but ever the professional you have advised , kept me calm and helped resolve the problem. Since you took over the portfolio from Paige I was concerned as i had previously a good working relationship with Paige , however I shouldn’t have been concerned - you have responded to my numerous emails quickly and efficiently, kept me updated with issues and been on the ball . You are a credit to the company and they should be so pleased you joined as you are giving amazing customer service!! I wish you every success at Charles David Casson , although you don’t need me to say it as your actions go above and beyond! Thank you Anjali for everything x
I had a fantastic experience renting with Paul Davidson as my estate agent. He was professional, knowledgeable, and incredibly helpful throughout the process. Paul made everything easy and stress-free, always keeping me informed and addressing any concerns promptly. I highly recommend Paul for anyone looking to rent a property. Thank you, Paul, for your excellent service!
Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY, South East, UK, CM1
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.