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Charles David Casson - Chelmsford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

It is a great experience as a Landlord working with Charles David Casson as they manage my rental property. Communication and service is excellent and I am confident that my property is in good hands. Charles David Casson is also priced …

Reply from agent

Thank you so much Luke.

5.00 /5

I am renting at an excellent location with an affordable price. My property manager Anjali is extremely good and quick at responding to the queries and problems. A big thumbs up to her in terms of resolving issues quickly.

Reply from agent

Thanks Bhanu. Really pleased you are happy with the service.

5.00 /5

A great experience from start to finish. Matt was very informative and professional in guiding us to a fair value for our property based on uncertain market conditions. …

Reply from agent

Thank you for your positive feedback and recommendation, Cathy! We are delighted to hear about your great experience with Matt and the team. We pride ourselves on our professionalism and commitment to keeping our clients informed and guided … More

5.00 /5

I would like to sincerely appreciate Dawn Button from Charles David Casson for her exceptional support during the busy Christmas season. Dawn responded to our issues with remarkable speed and diligence, keeping us informed at every stage. She went above and beyond by proactively connecting us with the maintenance team and following up to ensure timely resolution. Dawn's dedication and professionalism, especially during a critical period, made a significant positive impact for my family.

Reply from agent

Thank you Lucy. Dawn was very appreciative of this review.

5.00 /5

Paul has been absolutely amazing, I’ve never rented through an agency so didn’t really know what to expect and wasn’t sure about a few things and he was always available to help me and explain everything to me. My flat had a little problem with the boiler that I was quite nervous about and again he patiently and professionally explained and reassured me at every step. Very happy

Reply from agent

Thank you very much for taking the time to leave us a review.

5.00 /5

Great service from the lettings team, I like the use of technology from the YouTube videos through to the online tenancy agreements and various other presentations. As a customer I feel like I am getting something more than I would with most high street estate agents. I whole heartedly recommend them, certainly a very professional company.

Reply from agent

Hi Jonathan, thank you so much for this review. We’re really proud to receive it and thank you for being a valued client.

5.00 /5

Excellent service from Paul Davidson, the Estate agent from Charles David Casson. Paul gives clients a very good, effective and efficient service, taking it upon himself to follow-up with the client and/or the service providers, if there is any issues, until the issue is resolved. Paul ensures that all information that a client needs is provided to them at every step of the way. I am extremely happy with the service given to me by Paul. He is an ambassador for Charles David Casson, and will be recommending to all requiring sale and rental service.

Reply from agent

We're thrilled to hear such good feedback, Mita! It's great to know that Paul provided you with excellent service. We always strive to offer outstanding customer service and it's nice to see that reaffirmed in your comments. Thank you for the recommendation!

5.00 /5

I have used numerous letting agents in the past and know the headache of dealing with poor service. However, the team at Charles David Casson, especially Paul Davidson, have been exceptional. Their communication, professionalism, and willingness to go above and beyond are unmatched. I couldn't be more thankful for their outstanding service.

Reply from agent

Thank you very much for your review Louis and we're really pleased the team could help you.

5.00 /5

The entire process of selling my flat with Charles David Casson has been a pleasure. From the initial meeting to final stage they have been incredibly helpful, friendly, and extremely hardworking. The process was explained to me in detail as this was my first time selling a property, and I received regular updates at every stage. I have been incredibly happy with their service and will be recommending them to my friends and family.

Reply from agent

Thank you for your kind review Richard. We were delighted to help you.

5.00 /5

I was becoming very disappointed with the service I was receiving, luckily this changed when Anjali took over the management of my account. She met me in person so I knew exactly who I was dealing with, which is always a nice touch. From the outset I had complete confidence that she was the right person. Whenever I had a problem she would communicate with me and the problem was dealt with very professionally and quickly. Every landlord needs an Anjali. First rate.

Reply from agent

Thank you so much for the review Mary. We are sorry to hear there was a blip in service and we’re very happy to hear that Anjali is taking care of you so well.

Contact details
Sales Phone:

01245 835 859

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 04:00
Address

Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY, South East, UK, CM1

Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.

Our team

Matt Baldock

No memberships information available

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No awards information available

No memberships information available

No marketing information available

No awards information available