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Charters | Head Office

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A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
04.04.2016
Professional,modern estate agency at its best.

I've dealt with Charters for many years,and they simply perform on every occasion. Robert Mott and Elliott Trodd are hardworking and intuitive in the estate agency world,and their honest excellent approach is replicated by their amazing staff,who are equally as engaged in the business. Charters best attribute,is they get the job done,with sound advice,and I would not hesitate to keep recommending them as I have done on many occasions. Paul Doswell

Reply from agent

Thank you Paul for your overwhelming endorsement of our Directors and their staff. We look forward to a long and happy relationship with other developments across our network.

5.00 /5
04.04.2016
Highly motivated. One of the best in his field

Rob and his team have been pivotal in a number of sales over the the years. A highly respected Director whom i would recommend to get the job done in a professional manner.

Reply from agent

Hello Andrew, thank you for taking the time to endorse Rob and the wider team of Charters. We look forward to continuing to provide you with the advice and support necessary for everyone to maintain your 5 STAR level of appreciation and satisfaction. Many Thanks.

5.00 /5
04.04.2016
Excellent professional knowledge

Rob has a good understanding of the Winchester market. He assisted us from concept to sale. He has excellent communication skills and knowledge of other contacts in the building trade.

Reply from agent

Hi Nigel. Thank you so much for providing feedback on Rob following his deliverance of his experience and service. We look forward to working with you again soon. Many Thanks.

5.00 /5
04.04.2016
Impeccable service and professionalism

I have bought and sold property through Charters over the last 4 years. The company have exceeded my expectations on all counts, maintaining a personal yet professional service. The back office team ensure all potential issues are dealt with swiftly and effectively. I have and will continue to recommend Charters to friends and family.

Reply from agent

Hello Ben, many thanks for sharing your Charters experience of both buying and selling with us over the last 4 years. Thanks for your kind words and come back again soon!

5.00 /5
31.03.2016
A credit to the company!

Tracey was absolutely excellent! She bent over backwards for us to get the tenancy all sorted and turned around within 4 days which is absolutely incredible - not just for the amount of work she put in but also how communicative she was with us during the whole process. She was always on hand if we had any questions and has continued to provide an excellent level of service and customer care even after we'd moved in.

Reply from agent

Thank you Eleanor for highlighting the efficiency and speed demonstrated by Tracey in your scenario. Delighted you are happy and all moved in.

5.00 /5
30.03.2016
Winchester - Lettings Review

I cannot speak highly enough of Tracey and the extra effort she went to in order to carry out our referencing checks and finalising our tenancy agreement within a very short deadline. She went over and above the call of duty and ensured the whole process was made as efficient and straight forward as possible. More than deserving of five stars!!

Reply from agent

Hello Sam and thanks for your 5 STARS and more, in relation to your overall Charters experience and your Lettings experience with Tracey, surrounding your move in process - under such short time pressures! Much appreciated.

5.00 /5
22.03.2016
A Human on the End of the Line

I just wanted to say what a pleasure it was to have a real human being to consult when needing some advice on moving out and last minute issues. Kirsty was not only human, by which I mean kind and understanding but was also exceptionally helpful, full of good advice and helpful solutions, issuing me with a copy of the guide to leaving a tenancy, giving me details of recommended cleaners etc etc.. It made the moving out process as smooth and painless as possible. I just wanted to say thank you and to let you know how much I appreciated that help and advice from a person and not an answer machine... Kind regards, Sara Rollason

Reply from agent

Sara, thank you for sharing feedback on your experience. Often Landlords and Tenants comment in the moment of elation at move in and rarely do we hear from a Tenant after moving out, so your kind words in true recognition of Kirsty are greatly appreciated. Thank you so much.

5.00 /5
14.03.2016
Outstanding!

We've been dealing with Tim the Marketing Director for a few years and he has always given excellent service and always gone passed and beyond the call of duty to help out where he can in many aspects of the business. He's a pleasure to deal with and his knowledge of the business is outstanding.

Reply from agent

Thanks Warren, the feeling is mutual...

5.00 /5
11.03.2016
Beyond Business

I have worked with Tim in two capacities. First as agent (on the sale of my house, which is still pending - sorry Tim). He is knowledgeable and incredibly courteous giving me confidence in his agency. Secondly, I went to him for his marketing expertise to help a charity I am trustee of, working to prevent and treat youth homelessness in the same geographical locations that Charters operates. He listened and agreed to offer his insight and advice where possible. Thanks to Tim, our charity was included in a Charters campaign supporting local charities. Partnerships between business and social organisations, sharing skills knowledge and insight are the future. Tim has been very open to the possibility and I hope we can collaborate more in future.

Reply from agent

Thank you Sarah, too kind!

5.00 /5
03.12.2015
Professional helpful excellent team

Contact details

Unknown

Opening hours

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Address

13 Oakmount Road, Chandlers Ford, Hampshire, SO53 2LG, UK, SO53

About

Website:

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Charters Head Offices incorporate our wider business services, inclusive of: Property Management | Land & New Homes | Commercial | Survey | Private Finance | Sponsorship & our Community Champion support

Our team

Robert Mott

Emily Kisten

Patricia Brown

Fiona Light

Brett Colman

Anita Andrews

Lisa Burdett

Lily Doswell

Connor Doswell

Joe Harvey

Andy Gibbs

Simon Hake

Tom George

Anna Townsend

Stephanie Thorne

Fiona Plunkett

Ashleigh Wilson

Rebekah Benyosef

Cheryl Curran

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available