Sparks Ellison have a good reputation locally as reflected in their market share. There is no doubt the front end of the business i.e. actually bringing the property to market and getting the sale is a slick operation . Unfortunately post sale things become less slick. It may be a result of their large market share and therefore workload for the back office staff, but communication becomes sporadic to say the least. We found we got more information from other estate agents in the chain than the one we were paying. There does not seem to be a schedule in place to keep clients informed . My advice would be on choosing an estate agent would be to look beyond the initial sale.

Sells properties that are already reserved for "friends".

Dint even bothered to reply . And on 1 occasion they said property viewings r not yet started n will contact u but after avweek so that house is already shown as let agreed n i was not even informed either way

Zero professionalism. It is the second time they cancel my viewings saying an offer has already been made and accepted even without knowing if I would make a better offer on the houses. If you are a seller, please think twice before getting in business with these people.

I’ve never been made to feel more like a second class citizen than I have been by Debbie Darvill, lettings DIRECTOR at Sparks Ellison. First she tried to tell me that on both properties I wanted to look at, the landlords’ mortgage lender prohibited tenants with Universal credit.. (which mortgage lenders have been banned from doing for at least the last 5 years and any mortgages longer than that would have been automatically changed). Surely being a Director of lettings with years and years of experience, she would know that. I challenged this piece of information, only to then be told… “It’s these particular landlords prerogative to immediately discount people with benefits”!!!! Yes, landlords can chose their tenants, but it is against the law to immediately discount someone based on being in receipt of benefits. Again, I find it very bold that someone with such a distinguished career, can openly say that their clients are biased and openly discriminatory!!!!!! I guess Sparks Ellison just have a blanket policy of no benefits….. Next year I will be in a position to buy a property…. NOT FROM SPARKS ELLISON!!!