I haven't been able to view a house from this agent. I had two viewing appointments, both of which were canceled. I was notified of the cancellation four hours before one of the viewings.

Sells properties that are already reserved for "friends".

Dint even bothered to reply . And on 1 occasion they said property viewings r not yet started n will contact u but after avweek so that house is already shown as let agreed n i was not even informed either way

Zero professionalism. It is the second time they cancel my viewings saying an offer has already been made and accepted even without knowing if I would make a better offer on the houses. If you are a seller, please think twice before getting in business with these people.

I’ve never been made to feel more like a second class citizen than I have been by Debbie Darvill, lettings DIRECTOR at Sparks Ellison. First she tried to tell me that on both properties I wanted to look at, the landlords’ mortgage lender prohibited tenants with Universal credit.. (which mortgage lenders have been banned from doing for at least the last 5 years and any mortgages longer than that would have been automatically changed). Surely being a Director of lettings with years and years of experience, she would know that. I challenged this piece of information, only to then be told… “It’s these particular landlords prerogative to immediately discount people with benefits”!!!! Yes, landlords can chose their tenants, but it is against the law to immediately discount someone based on being in receipt of benefits. Again, I find it very bold that someone with such a distinguished career, can openly say that their clients are biased and openly discriminatory!!!!!! I guess Sparks Ellison just have a blanket policy of no benefits….. Next year I will be in a position to buy a property…. NOT FROM SPARKS ELLISON!!!

We have contacted them about the property advertised for letting and response was very rude and unprofessional staring out you request through Rightmove, had no intention to take our details or share her thoughts on availability of the …

Unprofessional, unorganised and rude lettings manager. Extremely hard to get a response from them when there is a problem, big or …