We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Sparks Ellison - Chandler's Ford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
29.04.2015

Great estate agent got us in our dream house. Thanks Adam

5.00 /5
23.11.2014
4.00 /5
Reply from agent

Thank you for your review and for choosing Oulsnam.

4.00 /5
Reply from agent

Many thanks for taking the time to provide a review for us Margaret. Hopefully we can secure you a property to move in to shortly.

4.00 /5
Reply from agent

Thank you for taking the time to provide a review on our business Lorna. If you would be happy to, I’d be very grateful if you would be kind enough to email me at mark@sparksellison.co.uk and let me know where you feel we could improve to earn a 5 star review based on your experience of dealing with us. We are always keen to get any feedback that may help us improve our offering. Thank you. Mark Ellison

4.00 /5

Great services starting from Chris and then Victoria, Tom and Zoe. Everybody is helpful with lots of support. Highly recommend!!

Reply from agent

Many thanks for taking the time to send in a review Janet. We really appreciate. We really hope that you will be happy in your new home.

4.00 /5

Bought a house through Sparks Ellison at the beginning of the year. They were very helpful and supportive every step of the way. Special thanks to Tom (for being patient with my many viewings!) Also, a big 'Thank You' to Victoria who kept me informed and up to date with proceedings. Moving can be a daunting process especially as it's not something you do every day! 4 out of 5 stars due to the fact I haven't sold through them, so unable to comment on that side of things.

Reply from agent

Many thanks for the review Naomi. Really pleased that you found the staff to be so helpful and supportive. Best of luck in your new home.

4.00 /5

Clean tidy and polite staff

3.00 /5

Fantastic start to the sale of our property. Valuation and advice were spot on. SE are well placed to deliver a great service, so I was disappointed with the lack of communication and awareness of the buyers activity which led to a very protracted sale and sadly, no communication since, not even a congrats or thankyou for the 5,849 thank yous I sent their way. I could put a property on Rightmove and show people around, but the real value is in sales progression which unfortunately was poor and regular updates were severely lacking, unless chased. Everything else was great. Thanks for the bits that you did do without being chased, but that didn't represent value for money. You have great stats, but given that this is represented as a positive sale, it doesn't tell the whole story. To be better than purple bricks is hardly an accolade to rest on and you could do a lot better.

Reply from agent

Hi Simon, Many thanks for your feedback. I’m sorry that you felt the sales progression wasn’t as proactive as you’d hoped. This is unusual feedback for us as you can see from the majority of our reviews which compliment this part of our service. I do appreciate that there were challenges with your sale given that the buyer changed the way they funded the purchase which created delays. Obviously we were keen to hold this together for you, with your agreement, to ensure we maximised the sale figure you achieved, given the current market conditions, which did mean a longer process but this is still below the national average currently. However, as always, we do appreciate that the customer’s perception is what we need to base our service on so we are sorry that you felt this wasn’t as you’d hoped. Thank you for choosing to sell with Sparks Ellison and we hope we can help again in the future for you.

Contact details
Sales Phone:

02380 255333

Opening hours

Unknown

Address

94 Winchester Road, Chandler's Ford, SO53 2GJ, UK, SO53

Sparks Ellison was founded by Adam Sparks and Mark Ellison in 2003. We knew that as an independent business we could build an outstanding Estate Agency for our community. With our vast knowledge of Chandler's Ford and the local area, agency experience and property expertise, we provide our clients with the ultimate service whether buying, selling or letting your home. We make it our purpose to get to know you personally, establishing your hopes, plans and dreams for your next property adventure. With Sparks Ellison you’re not just a client, you’re part of our Estate Agency family.

Our team

Mark Ellison

Director

Victoria Robinson

Office manager and Head of sales progression

Relocation Agent Network

No marketing information available

No marketing information available