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The Letting Station

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I was very happy with the service. Their were some short commings but that happens in this line of service. Otherwise job well done. 👍 …

Reply from agent

Thanks Nayab, sorry if some of your dealing fell short of our high standards. If there is anything we can put right please let us know.

4.00 /5

A very professional company to work with... friendly; efficient and reliable 🙂 …

4.00 /5
01.08.2016
Fab

My sister recommend Property Megastore as the fees were low and they had done a good job at renting her house out. They helped me rent my property out over the past 5 years with no problems and were always reliable and friendly. Shaun was great with help and advice and I always felt in good hands with him finding a good tenant.

Reply from agent

Thanks so much for this Gemma

4.00 /5
16.03.2016
Great customer focus from agent

I've used PM Premier to rent my first property. Not knowing the how, what and why's when it comes to property rental PM Premier helped with all the details of getting the property rented ensuring suitable tenants to occupy the property. There ongoing support has been invaluable.

Reply from agent

Hi Richard thanks for that, it can be a little daunting especially with the new Rent Smart Wales legislation. Always happy to help though.

3.00 /5

Really hoping that things improve but honestly, so far, I wouldn't recommend; there seems to be poor communication flow between landlords and letting agents (un-notified entry from Fire services, landlord selling property with CPS - 4 weeks into tenancy so far).

1.00 /5

Litter horrible guess who leaflets all over the street, if anything irresponsible advertising like this will reduce my house value ! Do not use!

Reply from agent

Hi Rob Thanks for your comments but given I know the young lads just trying to earn a bit of pocket money I doubt very much they have "littered all over your street", please provide any proof you have and I will absolutely speak to them and ensure any wrong doing, proved to be the correct, will be acted on accordingly. We are just a small business trying to get out brand name out there. I am sorry if you are not happy with that, but alas we do not have huge budgets for advertising and so a local leaflet drop is one avenue we have explored. Maybe rather that slate us publicly, a simple phone call in for a chat might be a more proportionate and appropriate reaction. I am happy to discuss if you want and am in every day from 9 - 5.30pm.

1.00 /5
24.12.2024

The letting station thought Christmas Eve was the perfect time to deliver our no fault eviction notice. After living in this house for 7 years they chose that day to tell us. I feel that Sean only had the landlords interests at heart and really didn’t care about the tenants. 0/10 definitely wouldn’t recommend unless you like snakes 😂

Reply from agent

We are really sorry you feel that way but ultimately we have to act on a landlords instructions as its his property. We did call and email before the notice was sent to try and soften the blow but we have to do what the landlord instructs us to do. We are paid by the landlord and our reviews show we do care about our tenants but we can't act against the person that pays the bills. We can try to help to find another property if that helps. Once again we apologise for the timing but there is never a good time to serve a notice.

1.00 /5

Poor Customer service

Contact details
Sales Phone:

02920020880

Lettings Phone:

02920020880

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 15:00
Address

238 Whitchurch Road, Cardiff, Cardiff, CF14 3ND, CF14

We obviously do all the usual things you would expect from a modern estate agent but where we are different is in our approach and expertise in more specialist areas and some of the things we do a little differently. From our unique valuation and new home packs that we give to all our customers to the care and attention we give to marketing every single property with professional photography and copy writing, at The Letting Station you are in great hands. Our branch is ideally located to cover the whole of Cardiff and if you do want a free valuation then please call in to see us, visit the website at www.thelettingstation.co.uk or telephone the team on 029 2002 0880.

Our team

Nick Smith

Sean White

Tania Lobeck

Andrew Gregory

Royal Institution of Chartered Surveyors
Trading Standards
UKALA
Tenancy Deposit Scheme
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure