If I could give a 0 I would. Very disappointed with their services. The front door to where I live has been reported by myself and many other residents from early September, it has still not been resolved. Many of us feeling unsafe due to rough sleepers who are disrespecting our homes. However Seraph are just dismissing our concerns but still happy to take our money as quickly as they can!
Management is a loose term with Seraph. This company should be investigated
It was really bad experience. They don’t provide any records. They didn’t complete our requirements. Don’t waste you money. My building was with Seraph from 2022 until the end of 2023 and we are still asking for our invoices, bills and records. Terrible service
Non-responsive (despite numerous emails and calls), sends contractors to your door without knowledge.
Sadly, Seraph managed the previous property I rented and one thing I have learnt is that they will be in no rush getting your deposit back to you (6 weeks and counting) and the lack of communicating is a disgrace.
Our block of flats have had no working door buzzer for over 7 months now. Seraph has given us multiple empty promises and is now ignoring us. They used to be really good but something has changed over the last few years.
Unknown
1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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No memberships information available
No marketing information available
No awards information available