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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Paige, swiftly and politely sorted my issue

Reply from agent

Thank you for your review. We are pleased to hear that Paige was able to resolve the matter successfully for you.

5.00 /5

Ida Matczak Block Manager at Seraph Property Management went above and beyond in resolving damage caused by an erroneous forced entry to my Daughter's flat. Mike Graham

Reply from agent

Thank you for your positive feedback, we really appreciate you taking the time to share it, and we’re glad we were able to get everything resolved for your daughter.

5.00 /5

Jessica, at Damside has been one the most helpful and passionate person I’ve ever had the pleasure of being assisted by. On any given day, she never hesitates to go above and beyond her duties to help everyone feel supported and much more. And of course, all the pizza parties and hot chocolate were the cherry on top! Jess’s level of care and enthusiasm will never go unnoticed, and it’s been a pleasure interacting and being assisted by her!

Reply from agent

Thank you so much for this incredible feedback! We are lucky to have Jessica at Damside, and it’s wonderful to hear how much her passion and support have shaped your experience. She truly cares about making everyone feel at home, and we agree—her energy is infectious! We’re also glad the pizza parties and hot chocolate hit the spot! We love hosting those events to keep the community connected, but it’s staff members like Jess who really bring them to life. I’ll be sure to share this with her personally; it will mean the world to her to know her hard work is making such a difference.

5.00 /5

Damside has felt like home away from home. It’s the best student accommodation I could ever ask for. The cozy vibes, all the amenities and the people make this a really good place. Jessica has always made me feel at home and supported me in all ways she could. She also arranges events and brings us tasty treats. The pricing is also affordable and student friendly. 10/10 recommended for international students who are worried about their accommodation. The rooms also have personal microwave and fridge which is honestly such a relief. Jon, the maintenance guy is also really efficient and super helpful.

Reply from agent

Thanks for the 5-star review! We know how important it is for student accommodation to feel like a home away from home, and we’re so glad the private fridge and microwave helped you settle in and find your own rhythm. I’ll definitely pass your shout-out along to Jon. Having someone as efficient and helpful as him on-site is a huge part of what makes our community feel so supportive. We’re happy to have you with us!

5.00 /5

Always a pleasure dealing with Seraph. All the staff are lovely,especially Chloe Knowles who has recently been reviewing our property and has been very obliging postponing dates and accomodating us as she knows we are extremely busy with caring responsibilities. Thank you Chloe and thank you Seraph...always a pleasure Tammy & Steve Walls

Reply from agent

Thank you so much for the lovely feedback! We’ve shared this with Chloe, and she was really touched by your kind words.

5.00 /5

I am currently staying in Lancaster, at Damside accommodation managed by Seraph Property Management. Love the place, it is at the city centre and everything a student needs is just a walk away. Jessica makes the place even better with how kind and helpful she is, and how well she manages the place. She even organises breakfast for us monthly and bakes delicious brownies!

Reply from agent

Thank you so much for the glowing review! We are thrilled that you’re loving life at Damside. Being right in the heart of Lancaster definitely has its perks, but we agree—Jessica is what truly makes the building a community. From her professional management to those monthly breakfasts (and those famous brownies!), she loves going the extra mile to make sure our students feel supported and fueled up. We’ll be sure to share your kind words with her; it’ll make her day! Enjoy the rest of your stay in Damside!

5.00 /5

My stay at damside has been good as Jessica has shown top tier hospitality being very responsive to our issues and providing us with delicious treats to even goes as far as to bake sometimes for us. Highly recommend for any student coming to stay in lancs

Reply from agent

Thank you so much for the recommendation! We’re thrilled to hear that your stay at Damside has been so positive. Good luck with your studies in Lancaster, and we're so glad to have you with us!

5.00 /5

Jess is the best property manager you could ever ask for, always makes sure your taken care of and always goes above and beyond

Reply from agent

Thank you for taking the time to review us! We will pass on the positive feedback to Jess!

5.00 /5

I appreciate seraph for quick responce for my request .they sort it out the problems quickly.Thank you Eve hopkins.you done it very well

Reply from agent

Thank you for taking the time to review us, we will pass your kind words on to Eve!

5.00 /5
Reply from agent

Thank you for the 5* review!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

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