In the Cathedral Gardens development recently there have been changes in the personnel dealing with our block. It was a pleasure to deal with Paige who dealt with some problems regarding a door which had become stuck. Paige phoned me to see if I could meet the workman who came to mend the door. The workman phoned me to say what time he would arrive and was able to fix the door to the bin store. Paige also arranged to get a one off rubbish clearance as the bins were overflowing. I also mentioned that the bins needed a deep clean and Paige is in the process of arranging a deep clean. I find that Paige always answers emails with efficiency and in a timely manner. It is good to have such an efficient person on the team at Seraph Management.
Have loved it at Damside so far, mostly by the fact of the excellent onsite team that run the place very smoothly, despite being faced with various challenges throughout the year. Massive respect to Jess and Jon!
The team at 11 Damside are endlessly helpful. Jess, John and Margie are on hand and have quickly dealt with any issues I've had. Created a welcoming atmosphere in the building. Can't thank them enough!
Very professional company to be involved with very professional staff.
I had great help from Paige when I couldn’t open documents sent to me by email. Very quickly dealt with my problem and resolved it to my great satisfaction. Paige is a credit to your company. Thank you!
Thank you to Sara Hughes for dealing with my contract renewal and any issues I have had in my property. Great communication!
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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No memberships information available
No marketing information available
No awards information available