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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Had a complaint on moving in, reached out. Although it did take some time, Chloe was able to help sort this out and communicated transparently throughout. Still hoping to get some other concerns looked at but mostly down to me persevering and hoping I’m not expecting too much.

Reply from agent

Thank you for your feedback. We’re sorry to hear about the initial issues you faced when moving in, but we’re really pleased that Chloe was able to assist you and provide transparent communication throughout.

5.00 /5

I had the pleasure to talk one of the agent named Chloe Knowles, she help me with a little radiator issue I had and shower head issue

Reply from agent

Thank you for your kind review! We’re so glad to hear that Chloe was able to assist you with your radiator and shower head issues. We’ll be sure to pass along your feedback to her—it will make her day! If you need any further assistance, we’re always here to help.

5.00 /5

Excellent service by all the staff members especially Olivia, Danielle and Sara. They were all very helpful. Their prompt service is really appreciated.

Reply from agent

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with us. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help!

5.00 /5

A 5* for Sara Hughes. I appreciate her prompt response and professionalism to all problems arising from looking after my properties. Thank you, Sara, for a great service! Thank you, Sara, for all your hard work.

Reply from agent

Thank you for your 5 star review!

5.00 /5

I am satisfied with the prompt and efficient service received from the property management and thanks to Ameera for smoothing the process and being very kind and helpful.

5.00 /5

Great service by Ameera as maintenance and repair job was handled quickly and professionally. Very responsive and efficient. Highly appreciated!

5.00 /5

Great service from Ameera! She was quick to respond and very helpful in sorting out my boiler issue.

Reply from agent

We are so happy to hear about your positive experience with Freya and Sara! We try our best to provide the best possible service for our clients. Thank you for your review!

5.00 /5

Really helpful team. Fixed our maintenance issues in the house as soon as possible. Ameera who handled our issue was really cooperative and helpful.

5.00 /5

Ameera and Sara have been so helpful when dealing with anything. They are quick to respond to e-mails and are easy to get a hold of.

Reply from agent

Thank you so much for your kind feedback! We're really pleased to hear that Ameera and Sara have been so helpful and responsive. If there’s ever anything more we can do, just let us know—we’re always happy to help!

5.00 /5

Excellent service from the point of view of a tennant. Extremely helpful, listened and acted on my concerns, quick to reply, friendly and professional the entire time.

Reply from agent

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with us. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available