Many thanks to Ameera for her help in reletting my property and for coping so well with the previous difficult tenant.
I highly recommend this property management service. Eve Hopkins was fantastic in managing the maintenance issues (broken oven switch and bathroom light switch) at my property. She was incredibly efficient and followed up proactively until both repairs were completely resolved. Her willingness to arrange access using the spare key made the process seamless for me as a working tenant. Thank you, Eve, for your prompt and professional assistance!
They're great & have helped me throughout my tenancy.. especially Sarah Huges who solved every problem I encountered.. 100% recommend..
I recently received support from Chloe Knowles, and she was absolutely brilliant! She fixed my boiler issue quickly, professionally, and with great care. Chloe explained everything clearly, arrived on time, and made the whole process completely stress-free. Her customer service was exceptional — friendly, helpful, and genuinely committed to solving the problem. I’m really impressed with the level of service I received. Highly recommend Chloe for anyone needing reliable and efficient support. Thank you, Chloe, for the amazing help!
Ameera conducted a quick and thorough inspection
Wonderful support and incredible service from Eve. Thank you
I would like to express my sincere appreciation for the outstanding service provided to me today by Ameera Malik, Seraph Property Administrator. Her professionalism, prompt assistance, and genuine commitment to resolving my concerns made the entire process exceptionally smooth and effortless. Ameera's was a truly 5-star standard of support, and her efforts are deeply appreciated. I'd be delighted to recommend her any day and anytime to my friends and colleagues alike.
Ameera was fantastic during our property inspection! She was thorough, professional and genuinely cared about addressing any concerns we have. She asked thoughtful questions and made sure to see if there was anything they could do on their end to help with issues around the house. Truly excellent service!!
Our Block Administrator, Lucy Catterall, is kindly for assistance. I am happy with the service provided.
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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No memberships information available
No marketing information available
No awards information available