Sally's exceptional service in attending to my room repairs was a delight. From the outset, her warm approach and proactive attitude ensured every issue was promptly addressed. What truly impressed me was her consistent follow-up and willingness to go the extra mile. With Sally's professional yet friendly demeanor, the entire experience was seamless and stress-free. I highly recommend Sally for anyone seeking prompt and satisfying service.
"I recently had the pleasure of using the services provided by Seraph Property and I was very pleased. Their team, including Freya Oatridge, was highly professional and prompt. They assisted me and provided excellent service. I would like to give them a great rating. Thank you, Seraph Property and Freya Oatridge!"
My experience with seraph properties has been extremely good. The service is excellent. I have been dealing with Frere oatridge, her performance has been outstanding. Mr Afzal
I had various previous experiences with many smart guys from the office but Freya was the most of them and the most helpful.
We have been working with seraph property services for some years now and all the staff are very professional and knowledgeable. However one member of staff in particular has stood out Freya Oatridge she always responds to any queries immediately and efficiently. She is extremely passionate about her work and helps whenever she can with any problems or concerns we have . She always responds to emails quickly and will go out of her ways to try and solve any issues that we have. She is a huge asset to the company and cannot speak more highly of her. Stephanie watson
I just want to give the 5 stars to Freya Oatridge- Apprentice Property Manager. The communication with her was excellent, she is highly professional, friendly and super helpful. Top level service throughout. Thank you for your business with us, Freya. Anna Karczewska, Eager Beaver- Bath Repairs and resurfacing
I’m having several maintenance requests for the property and Seraph is doing well with taking care of that. Thanks to Freya Oatridge who is being helpful and professional with fast responses on emails and even she is reaching out through phone calls, which is highly appreciated.
You don’t want to go through the trouble I’m having getting my holding deposit back. The contract stated 10 days for deposit refund. I’m literally in the 3rd week now and no progress has been made on how I’ll get back deposit back. They’ll come up with several excuses for you and point to unnecessary things to ensure you don’t get your money back ! This is the worst property management I’ve ever dealt with.i don’t think they deserve any star 🌟 at all. Despite thorough cleaning of the property, windows wash and vacuum, they still insisted £155 for “light cleaning of one bedroom”
I moved in two weeks ago and couldn't be happier with the service provided by Seraph and Sara in particular. Any issues have been dealt with straight away and has helped my family and I settle into our new home very quickly.
Unknown
1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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No memberships information available
No marketing information available
No awards information available