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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Have always had a very positive interaction with the Seraph Team. They always respond very quickly and find Solutions. I find them very Knowledgeable with regards to Building/Property Management and are very experienced in Legislation, Tenancy Laws. Joe has been superb in assisting me recently with a few issues that had arose within the Property. Seraph have moral values, are Professional, Reliable and I would not hesitate in recommending their Services.

Reply from agent

Thank you for the lovely review! We are so pleased to hear of your positive experience with Seraph, and that you find the team both knowledgeable as well as professional. We are glad you have found Joe helpful as your block manager and thanks again for the recommendation!

5.00 /5

Since taking over as our block manager, Nicola at Seraph has been fantastic! Incredibly responsive and proactive, she’s always willing go the extra mile to make sure any problems are quickly resolved, and the owners feel supported. Very grateful to have her!

Reply from agent

Thank you for the lovely review! It's great to hear you and the other residents feel supported by Seraph and in particular with the service and responses Nicola is providing you. Thanks again for the recommendation!

5.00 /5

Having dealt with previous management companies, I can definitely say that Seraph are a definite improvement. Nicola Smith has been particularly helpful in sorting out maintenance issues I have. It makes such a difference to have someone who responds to emails and arranges work to be carried out. Thank you!

Reply from agent

Thank you for the review! Nic will be pleased to read your comments on the current service we're providing. We strive for a first touch solution so that any issues can be dealt with straight away and we are delighted to see that you are receiving this level of service. Thank you!

5.00 /5

Nicola is an excellent ambassador for your company; courteous and efficient at all times.

Reply from agent

Thanks for the review and for rating our service, much appreciated!

5.00 /5

Really good service! Thanks!

Reply from agent

Thank you for the review!

5.00 /5

As a resident of Westonia House I can honestly say we've finally got an excellent property service manager in Gianni. Please don't let anyone make the mistake of letting this guy go. His sense of duty to his position is unrivalled compared to previous managers.PositiveResponsiveness, Professionalism

Reply from agent

Thank you for the 5* review! We are so pleased to hear that Gianni is already leaving a lasting impression in the blocks he is managing and everything is running smoothly in the building. Thank You.

5.00 /5

What a difference Nicola has made. She inherited a load of issues from previous colleagues but has worked her way through them. She is tenacious and professional and we can’t speak highly enough of her

Reply from agent

Thank you for the review! We are delighted to hear of the service you have recieved from Nicola, we look forward to continuing this high level of service going forwards. Thanks

5.00 /5

I have had the pleasure of having a working / business relationship with Andrew Southgate for over 5 years. Andrew is a highly diligent property inspector. And has been at the forefront of using the TIM app / software to complete inspections.

Reply from agent

Thank you for your review. We are so pleased to hear you have had a really good long-standing relationship with Andrew over the years. Using innovative software as part of our services is important to us as we aim to provide the best possible service. Thanks again for your comments.

5.00 /5

Always a joy to speak to. Hannah Randell is so helpful nothing is too much trouble. She has dealt with my problems in a very professional way. Always done what she has promised to do. Hannah has assisted me throughout a difficult couple of years. She is a joy to deal with and always a pleasure to speak to. Very helpful. Would score a 10 if possible.

Reply from agent

Thank you for a lovely review! We are so pleased to hear of the customer service you have been recieving from Hannah and have felt well informed throughout your tenancy. We will make sure Hannah sees your comments and thanks again for your kind words!

5.00 /5

Can't fault the level of service from JD lately. They've always been great with contact but they've been very speedy lately and as tenants with them now for five years it's been very good. Thanks for always taking care of our problems when we've needed you!

Reply from agent

Thank you for your review, we are so pleased to hear you have been a tenant with us for 5 years and have found the team to be quick to respond to your issues. Thanks again for the comments!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available