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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The service I have received from Gianni Arrighi has been absolutely excellent - he has simply stepped beyond anything expected while establishing the management support for our RTM company. He has responded to my every inquiry in a remarkably timely manner. Well done.

Reply from agent

Thank you for the review! We are delighted to hear of the first class service you have recieved from Gianni whilst setting up the management of the block. We hope to continue this service throughout your management. Thank you!

5.00 /5

I was v grateful to the team at Seraph Management especially Nicola Smith and one of the directors who helped me solve a worrying problem . Indeed I was reassured by them and after they looked into the matter my mind and worries were put to rest . Many Thanks . Babs ALandlord of apartment in Landmark Place.

Reply from agent

Thank you for the 5* review and after reading the comments we can see why! We are so pleased to hear how Nicola has been helping you, thats what we are here for! Thank you.

5.00 /5

I am looking to purchase a property in a block of flats managed by Serpah and Nicola went out of her way to provide me with extra information on the building that the estate agent didn't know which has proved extremely helpful

Reply from agent

Thank you for your review and we are glad to hear you have found Nicola so helpful when purchasing an apartment. Good luck with the house purchase!

5.00 /5

Seraph are fantastic! Excellent communication and staff are very friendly and understanding, particularly block manager Dan Guttery. Highly recommend!

Reply from agent

Thank you for the review! We are delighted to hear of the service you have received, especially from Dan! Thanks

5.00 /5

I must write to praise the fabulous Reema Sabbuba, Operations Manager at Seraph. Reema’s professionalism, compassion and kindness and the manner in which she manages and resolves the most difficult situations is truly admirable. Nothing is too much trouble for this extraordinary lady, who goes above and beyond to help. Reema certainly is a huge asset to this company that’s for sure.

Reply from agent

Thank you for the lovely review! We are delighted to have received your review, especially regarding the service from Reema. Reema is the defintion of our values here at Seraph and we're glad to see these shine through when working with clients. Thanks again for the review!

5.00 /5

We've relied on Seraph to manage our rental property on behalf of the landlord for about a year and a half. During that time, they've surprised me at every opportunity with a level of pro-activity and communication that well over a decade of experience with similar businesses convinced me was utterly naive to even dare hope for. My wife and I are finalising the details of purchasing our first home, so (hopefully) we won't need to rent again in the future. But if we did, Seraph would be our first port of call. Special shout out to William Tomlinson, who was our main point of contact during our tenancy. His attentiveness, communication and diligence truly helped us navigate through numerous complications that we - being exhausted first-time parents - would have otherwise really struggled with.

Reply from agent

Thank you for the lovely review! We have loved reading your recent experience with Seraph and particularly your comments regarding Will! We are so glad you have had a pleasant experience whilst renting with us and we wish you all the best for the future in your new home!

5.00 /5

Gianni responded to my query very fast and with in no time. He resolved the issue and updated me immediately. So good and heart warming to have a management team who care and look after the customers. Thank you very much :)

Reply from agent

Thank you for the review, its great to hear how reponsive Gianni has been regarding any issues you have had. We are thrilled to hear you feel Seraph is managing your building well! Thank you!

5.00 /5

Nicola at Seraph goes above and beyond for the owners at our complex. She's very quick to respond to any emails and always follows through. We feel that she really cares about our safety & wellbeing. She is 100% reliable and a 'let's get it sorted' person.

Reply from agent

Thank you for taking the time to review us and for letting us know of your recent experience with Nic as your block manager. We are delighted to hear of the level of support you have been receiving and how responsive Nic has been. Thanks again!

5.00 /5

Gianni manages the block which we live in and we’ve found him to be very responsive and engaged with any issues we’ve encountered. He’s also very proactive in keeping us updated and in finding resolutions. It’s very clear that he really cares and wants to do a great job and it’s much appreciated!

Reply from agent

Thank you for the review, we are delighted to hear of your recent experience with Seraph and the service from Gianni you have received. We appreciate the feedback and strive to be a proactive management company. Thanks again!

5.00 /5

Having dealt with previous management companies, I can definitely say that Seraph are a definite improvement. Nicola Smith has been particularly helpful in sorting out maintenance issues I have. It makes such a difference to have someone who responds to emails and arranges work to be carried out. Thank you!

Reply from agent

Thank you for the review! Nic will be pleased to read your comments on the current service we're providing. We strive for a first touch solution so that any issues can be dealt with straight away and we are delighted to see that you are receiving this level of service. Thank you!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

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No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available