I had the pleasure to talk one of the agent named Chloe Knowles, she help me with a little radiator issue I had and shower head issue
Owning a house in a student area can have it's problems,not with Seraph.Over the last three years we have had to report problems with our neighbours house and garden.Ross was the first person we had the pleasure of dealing with, all sorted out quickly and professionally.Now we have trees growing over our fence and electric wires,Sara is our contact now.She is polite, courteous and on the ball.Quotes are in to the owner and Sara has assured us the job will be dealt with.It is so nice to feel confident when dealing with professional companies and to have a pleasant person on the other end of the phone.Thank you Sara you are a star, keep up the good work.
Have been extremely helpful in our move to a new flat, we spoke with Danielle and she has really made an effort to help us with any repairs and teething problems. Also Spoke to Sally afterwards and she was extremely helpful :)
Recently had to work with Sally on a list of topics after moving in to a new property. It has not been easy but her help and constant follow up has been key for completion . Kind, patient and helpful Thanks
I've had the pleasure of being assisted by Danielle Mole in replacing some damaged household equipments, and I can confidently say she is a true asset to your team. She displays dedication, professionalism, and positive attitude in her work. Danielle is always willing to go the extra mile to ensure the best possible outcome. I commend her effort. Kudos.
As a landlord living abroad it can be very frustrating when problems crop up regarding my rental property. Freya Oatridge has excelled in all aspects of her capabilities and professionalism. Freya's actions and assistance have enabled me to meet my duties as a good landlord as well as taking away the frustration when things go wrong. I cannot praise Freya enough and send her my sincere thanks. Keep up the good work Freya, you are a credit to your employers. 10/10.
Helpful, professional, trustworthy property management, with staff who go the extra mile. In particular, Robyn Perrett, who has worked diligently to oversee and ensure the management of my property. Her ongoing communication and both thorough and efficient organisation throughout some major repairs has been greatly appreciated and has enabled a smooth and successful outcome.
Its been 6 months we are the tenants at a property with seraph property management cardiff and their services are excellent. They have a brilliant team which includes “Daisy Spillane”. We recently had an issue with the coin meter which she resolved with all her efforts. She briefed us about every possible way to sort the issue out and kept communicating with us during the whole time. on top of it she came to our property herself and reset the meter for us and thats really very nice of her. Such a hardworking and responsible team member you got👍👍 Well done Seraph.
Sara was absolutely helpful and made sure that the issue that I reported was dealt with in the fastest way possible while she was also updating me with what was happening. Thank you so much once again, Sara.
Danielle Mole, the Property Manager at Seraph, has recently overseen a contract renewal in our rented accommodation. During the process, Danielle demonstrated excellent customer service skills and professionalism, by negotiating an amicable agreement between ourselves and the contract holder. Thanks to her efforts, this has helped reinforce our confidence in continuing to use Seraph to manage the property. thank you Danielle and keep up the good work!
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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