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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Its been 6 months we are the tenants at a property with seraph property management cardiff and their services are excellent. They have a brilliant team which includes “Daisy Spillane”. We recently had an issue with the coin meter which she resolved with all her efforts. She briefed us about every possible way to sort the issue out and kept communicating with us during the whole time. on top of it she came to our property herself and reset the meter for us and thats really very nice of her. Such a hardworking and responsible team member you got👍👍 Well done Seraph.

Reply from agent

Thank you so much for your kind words and for sharing your experience with Seraph Property Management! We're delighted to hear that you've had an excellent experience over the past six months. Daisy and our team always strive to provide the best service possible, and it's great to know she was able to assist you promptly with the coin meter issue.

5.00 /5

Sara was absolutely helpful and made sure that the issue that I reported was dealt with in the fastest way possible while she was also updating me with what was happening. Thank you so much once again, Sara.

Reply from agent

Thank you for your wonderful feedback! We're so pleased to hear that Sara provided you with prompt assistance and kept you updated throughout the process. We truly appreciate your kind words and will be sure to share your compliments with her.

5.00 /5

Danielle Mole, the Property Manager at Seraph, has recently overseen a contract renewal in our rented accommodation. During the process, Danielle demonstrated excellent customer service skills and professionalism, by negotiating an amicable agreement between ourselves and the contract holder. Thanks to her efforts, this has helped reinforce our confidence in continuing to use Seraph to manage the property. thank you Danielle and keep up the good work!

Reply from agent

Thank you for your fantastic feedback! We're delighted to hear that Danielle provided excellent customer service and professionalism throughout your contract renewal process. We’ll be sure to share your kind words with Danielle. Thank you for your support, and we look forward to continuing to assist you!

5.00 /5

I am satisfied with the prompt and efficient service received from the property management and thanks to Ameera for smoothing the process and being very kind and helpful.

Reply from agent

Thank you for your kind feedback! We’re glad Ameera could make the process smooth and provide helpful support. We appreciate you choosing Seraph Property Management!

5.00 /5

Great service by Ameera as maintenance and repair job was handled quickly and professionally. Very responsive and efficient. Highly appreciated!

Reply from agent

Thank you for your kind words! We’re pleased Ameera handled the maintenance quickly and professionally. Your appreciation means a lot to us!

5.00 /5

Great service from Ameera! She was quick to respond and very helpful in sorting out my boiler issue.

Reply from agent

We are so happy to hear about your positive experience with Freya and Sara! We try our best to provide the best possible service for our clients. Thank you for your review!

5.00 /5

Really helpful team. Fixed our maintenance issues in the house as soon as possible. Ameera who handled our issue was really cooperative and helpful.

Reply from agent

hanks so much for your feedback! We’re glad Ameera and the team could resolve your maintenance issues quickly and helpfully. We appreciate you sharing your experience!

5.00 /5

Ameera and Sara have been so helpful when dealing with anything. They are quick to respond to e-mails and are easy to get a hold of.

Reply from agent

Thank you so much for your kind feedback! We're really pleased to hear that Ameera and Sara have been so helpful and responsive. If there’s ever anything more we can do, just let us know—we’re always happy to help!

5.00 /5

Excellent service from the point of view of a tennant. Extremely helpful, listened and acted on my concerns, quick to reply, friendly and professional the entire time.

Reply from agent

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with us. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help!

5.00 /5

Ameera was excellent with her service at seraph property management… she runs an extra mile for her customers… as like seraph property management

Reply from agent

Thank you so much for your kind words! We’re thrilled to hear that Ameera provided excellent service and went the extra mile to assist you. Your feedback means a lot, and we’re always here to support you.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available