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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Good human relation. Sara Hughes is very responsive and helpful. I’ll give them a 5*.

Reply from agent

That's fantastic to hear about your positive experience with Sara Hughes. It's always a pleasure to receive excellent customer service, and it sounds like Sara was responsive and helpful, earning a well-deserved 5-star rating from you. If you ever need assistance again or have any other feedback to share, don't hesitate to reach out.

5.00 /5

Thank you for your great services. Freya Oatridge is doing an amazing job. I appreciate her kind efforts, she has resolved my issue very quickly. Thank you very much :)

Reply from agent

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Freya Oatridge and that she was able to promptly resolve your issue. We'll make sure to pass along your kind words to her. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your feedback and are here to help!

5.00 /5

Many thanks to Jess Reynolds who was very friendly, responded quickly and helped out a lot during my referencing process.

Reply from agent

Thank you for taking the time to share your positive experience with Jess Reynolds. We're thrilled to hear that she provided friendly and prompt assistance during your referencing process. Jess is a valued member of our team, and we'll make sure to pass along your kind words. If you ever need further assistance or have any questions, feel free to re ach out. We appreciate your feedback and look forward to continuing to provide excellent service.

5.00 /5

I had an issue with my dryer that it was broken and need replacing when I emailed the agency this god send called Freya came to help provide a new one. Freya and I have had a difficult time getting some one to install and remove the two dryers Freya went above and beyond to fix this issue and now after a week of fighting to install the new dryer it is finally up and running all thanks do Freya's hard work in my opinion she deserves a raise Thank you

Reply from agent

We are thrilled to hear about the exceptional service provided by Freya! 🛠️ Dealing with appliance issues can indeed be challenging, and it's fantastic to know that Freya went above and beyond to assist you in getting a new dryer installed. Your satisfaction is our priority, and we're delighted that after a week of persistence, the new dryer is up and running. Thank you for taking the time to recognize Freya's hard work. If you ever need further assistance, don't hesitate to reach out.

5.00 /5
Reply from agent

Thanks for the 5* review!

5.00 /5
Reply from agent

Thanks for the 5* review!

5.00 /5
Reply from agent

Thanks for the 5* review!

5.00 /5

I couldn’t ask for better service! Kaitlin and Jess are so helpful and quick and replying and getting things done! Diolch yn fawr!

Reply from agent

I'm glad to hear that you've had a positive experience with Kaitlin and Jess! It's always great to receive excellent service. Thanks for your review!

5.00 /5

Our broadband box stopped working. At our house share. I contacted Sara Hughes from Seraph Property Management. And Sara contacted Virgin Media. And had a New Broadband Box installed.Sara was so helpful. And Professional.

Reply from agent

We appreciate you taking the time to share your positive experience with Seraph Property Management and specifically highlighting Sara Hughes's assistance. It's great to hear that Sara promptly addressed the issue with your broadband box and coordinated with Virgin Media to have a new one installed. At Seraph, we strive to provide helpful and professional service, and we're pleased that Sara's efforts made a positive impact. If you ever have further inquiries or require assistance, please feel free to reach out. Thank you for choosing Seraph Property Management; we look forward to continuing to meet your expectations and provide excellent service.

5.00 /5

5* service, answers any queries quickly and always at hand to manage properties to suit both landlords and tenants. Would recommend. Particular mention to Jess Reynolds for a 1st class experience.

Reply from agent

We are thrilled to receive such positive feedback about our online 5-star service! At our core, we are dedicated to providing efficient and effective solutions for both landlords and tenants. It's fantastic to hear that our commitment to responsiveness and hands-on property management has made a lasting impression. Jess Reynolds deserves special recognition for delivering a 1st class experience, showcasing our team's dedication to excellence. We appreciate your recommendation and look forward to continuing to exceed expectations in delivering top-notch property management services. Thank you for choosing us.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available