We needed some help with a maintenance issue in our flat and Freya was beyond helpful! The problem was sorted within a couple of days! Thank you Freya
I wanted to thank James Parrott from the Blocks Team @Seraph. Super efficient and very responsive to queries and requests. I am very impressed with the service and as our acting Manco Agents on our block of Apartments in Pontcanna. We are definitely in safe hands.Thanks James. Keep up the good work.
Sally Ferguson of Seraph was extremely helpful in resolving an issue regarding administration of keys for a managed property. She responded quickly, professionally and her action resulted in the resolution of an ongoing, potentially serious problem. Thank you Sally!
Robyn Parrette from Seraph Properties delivered exceptional property maintenance service with thorough attention to detail and professionalism. Highly recommended!
Always very professional and efficient. Excellent service from Sara Hughes and all the team
I'd like to personally thank Freya Oatridge for her professionalism during a difficult time with the maintenance on my rental property. Freya has been nothing but professional, informative and courteous during this period. Thank you so much Freya!
I would like to share my experience with Freya Oatridge in the Cardiff office. She was extremely helpful, summarised all of the items that we talked about, investigated or actioned all the items and fed back to me very promptly. A very good example of meeting expectations of clients. Thank you Freya.
Beautiful customer service, went thru a lot of hurdles and great communication and did job well 10/10
Freya and her team have been very helpful to me, and they respond fast.
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
No team information available
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No memberships information available
No marketing information available
No awards information available