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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We needed some help with a maintenance issue in our flat and Freya was beyond helpful! The problem was sorted within a couple of days! Thank you Freya

Reply from agent

Thank you for your feedback! We're thrilled to hear that Freya was beyond helpful in resolving your maintenance issue so quickly. We appreciate your kind words and are glad the problem was sorted efficiently.

5.00 /5

I wanted to thank James Parrott from the Blocks Team @Seraph. Super efficient and very responsive to queries and requests. I am very impressed with the service and as our acting Manco Agents on our block of Apartments in Pontcanna. We are definitely in safe hands.Thanks James. Keep up the good work.

Reply from agent

Thank you so much for your lovely review! We're really happy to hear that you've had such a great experience with James Parrott and the Blocks Team at Seraph. We're happy to be your managing agents and it’s great to hear you feel safe with us. Your feedback really motivates us to keep up the good work for all our clients. Thanks again for your support!

5.00 /5

Sally Ferguson of Seraph was extremely helpful in resolving an issue regarding administration of keys for a managed property. She responded quickly, professionally and her action resulted in the resolution of an ongoing, potentially serious problem. Thank you Sally!

Reply from agent

We're thrilled to hear that Sally Ferguson was able to help you with the key administration issue. Her quick and professional response is exactly what we strive for. Thanks again for your kind words, and don’t hesitate to reach out if you need anything else.

5.00 /5

Robyn Parrette from Seraph Properties delivered exceptional property maintenance service with thorough attention to detail and professionalism. Highly recommended!

Reply from agent

Thank you for your fantastic review! We're delighted to hear that Robyn provided you with exceptional property maintenance service. We appreciate your recommendation and are here whenever you need us!

5.00 /5
Reply from agent

thank you for the 5 start review!

5.00 /5

Always very professional and efficient. Excellent service from Sara Hughes and all the team

Reply from agent

Thank you for your 5* review.

5.00 /5

I'd like to personally thank Freya Oatridge for her professionalism during a difficult time with the maintenance on my rental property. Freya has been nothing but professional, informative and courteous during this period. Thank you so much Freya!

Reply from agent

Thank you for your kind words! We're so pleased to hear that Freya Oatridge provided you with professional and courteous support during a challenging time. Your appreciation means a lot to us. Thank you for choosing Seraph Property Management!

5.00 /5

I would like to share my experience with Freya Oatridge in the Cardiff office. She was extremely helpful, summarised all of the items that we talked about, investigated or actioned all the items and fed back to me very promptly. A very good example of meeting expectations of clients. Thank you Freya.

Reply from agent

Thank you for taking the time to share your experience! We’re delighted to hear that Freya Oatridge provided you with such prompt and thorough assistance. It's great to know she met and exceeded your expectations. We’ll be sure to pass along your thanks to Freya. If you need anything else, please don’t hesitate to reach out!

5.00 /5

Beautiful customer service, went thru a lot of hurdles and great communication and did job well 10/10

Reply from agent

Thank you for your feedback! We are glad you had a good experience with our Property Management Team!

5.00 /5

Freya and her team have been very helpful to me, and they respond fast.

Reply from agent

Thank you for your kind words! We're so glad to hear that Freya and the team have been helpful and responsive. We're here whenever you need us!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available