Northwood - Cardiff

I had a very positive experience working with Northwood agency while searching for my first home. As a first-time buyer, the process felt overwhelming at times, but the team was patient, clear, and genuinely supportive from start to finish. They took the time to explain each step, answered all my questions promptly, and made sure I felt confident before making decisions. Their professionalism, transparency, and understanding of my needs made the whole experience far less stressful than I expected. I would highly recommend this agency to anyone—especially first-time buyers—looking for knowledgeable and trustworthy guidance.

Brilliant team

I had a very positive experience working with Northwood agency while searching for my first home. As a first-time buyer, the process felt overwhelming at times, but the team was patient, clear, and genuinely supportive from start to finish. They took the time to explain each step, answered all my questions promptly, and made sure I felt confident before making decisions. Their professionalism, transparency, and understanding of my needs made the whole experience far less stressful than I expected. I would highly recommend this agency to anyone—especially first-time buyers—looking for knowledgeable and trustworthy guidance.

Northwood Cardiff are the best! I have been through plenty of residential letting agencies throughout the years and Northwood come out on top. Superb service from the moment you reach out and enquire about a house. My family lived in the last rental for 10 years, it always had so many issues with damp due a leaking roof but in the last 3 years of our tenancy, the black mould got so bad that my 9 year old son developed asthma. Instead of fixing the problem, we were served a section 21 by the landlords so they could get rid of the house and its issues. In December 2024, everyone's health got so bad we reached out to Northwood and by the 28TH of December, we were given the keys to our new home. The agents made the process so easy and over the past year, any issues we have had (and we have barely had any) are dealt with promptly. We are about to sign our next fixed term contract and yes, there is a rent increase but it is a very reasonable one on top what was a reasonable rental amount to start with. We love our home and spent so much time in a beautiful garden this summer which we didn't get in our old rental. Its nice to be with an agency that has your needs and interests taken care of, very supportive 😊. I give Northwood Cardiff 5 stars and highly recommend them to anyone. There is a 20 mile distance between our home and the office but they respond like they are set up just around the corner! Little update, since moving into this property, my son no long has to use any of his inhalers and tablets, the asthma is no longer an issue and my boy is thriving playing for his rugby team, no asthma attacks and coming off the pitch. Northwood offer up good, quality properties at a reasonable rental cost. Great service, helpful staff, quality properties and they look after their tenants. What more could you want from your letting agent in this current housing crisis! Well done Northwood Cardiff 👏. You are superb at what you do!

I have been a tenant with Northwood Cardiff for almost five years, and they have always been outstanding. Their professionalism, responsiveness, and excellent customer service have made my renting experience smooth and worry-free. I highly recommend them to anyone looking for a reliable and professional letting agency.

Excellent Experience as a Long-Term Tenant

I have been a tenant with Northwood Cardiff for almost five years, and they have always been outstanding. Their professionalism, responsiveness, and excellent customer service have made my renting experience smooth and worry-free. I highly recommend them to anyone looking for a reliable and professional letting agency.

Thank you Northwood Cardiff

Jodie was amazing from the very beginning. She is friendly, professional, and always easy to communicate with. She made everything clear and simple, and she was very respectful when visiting the property. I felt comfortable and well supported as a tenant with any of the team Thank you, all for your kindness and your great service.

Excellent first impression

Met with Jodie at the property as arranged. Jodie was punctual, polite and friendly. I was welcomed into the still tenanted property and shown around. Jodie was professional at all times and had a genuine interest in my reason for moving and my property search. Well done. Great service

Great service!

From start to finish Jess has been fantastic. So friendly and I jsd met many agents from other places and she was the first to who was kind, easygoing to speak to and professional. Always kept me up to date and when she wasn't available Jodie would help me who was also clear and easy to grt hold of. Thank you Ladies for your help.

We have been using Northwood now for over a decade and will continue to work with them and recommend to others. We use them for guaranteed rent which gives us the peace of mind that we get paid regardless of whether the property is occupied or not. It means we have no void periods which suits us perfectly. The service from Ben, Kate, Janine and team is second to none. These guys are the agents for you!

Thanks Northwood Cardiff

Fantastic team and outstanding service. Special thanks to Ceri for commitment and the tremendous support !