We would recommend Miles and Barr as an agent to sell your house. They explained the process well and we also feel the excellent photography of our property helped it to stand out. We were also enabled to include a personal comment in the advert which was important to us. After an initial slow start Miles and Barr worked with us to get viewings happening and the property ultimately sold after a few months. The completion of the sale process was complicated by the purchaser. However, Rebecca and her colleagues advocated for us. To ensure that even when other options had failed, communications and negotiations where made and our move still happened. We knew house buying and selling was not straightforward, and are grateful to Rebecca and the Miles and Barr team for seeing it through to completion.
Punctual, friendly and helpful.
Mia is great...always so bubbly, friendly and helpful when we want to view properties.
Great service
Lynette was helpful in showing us a variety of suitable potential properties including a couple of gems
The initial meeting with Blake was excellent, very informative. Sadly that didn’t continue once it moved to the selling team, communication following viewings was slow and didn’t improve much. Didn’t get told that sale was agreed STC and that was the reason a viewing had been cancelled until I queried why viewing cancelled 3 days later. However once sale agreed we then moved to Senior Sales Progressor Rebecca and her service was excellent, regular communication, help with queries or concerns. Very pleased.
Katie Powell was very diligent and responsive throughout a very protracted sales process. We were very unlucky with our buyers who dropped out twice and the third moved very slowly, but Katie kept us informed every step of the way and worked with us very collaboratively to try to remove road blocks and keep the sale progressing. She was always polite, a proactive communicator, diplomatic and cheerful, despite some very frustrating scenarios. Huge thanks to Katie for such good customer service.
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14 Lower Chantry Lane, Canterbury , Kent, CT1 1UF, South East, UK, CT1