Martin & Co Cambridge
Martin & Co Cambridge
Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
24.04.2017
Martin & Co Cambridge - My Fantastic Experience
I commissioned Martin & Co Cambridge to find a suitable tenant for my city centre property and have been extremely impressed by the service I received and the tenant they have secured for me. The process has been seamless, swift and incredibly thorough. This is my first venture into being a landlord so I really did need hand-holding and a lot of questions answering which to some may well have been painful but absolutely every query, no matter who I directed it to at Martin & Co Cambridge, was handled with patience and answered very thoroughly. I had no idea the amount of detail a letting agent would go into when trying to find the perfect match. It was not only the service I received from Martin & Co that I was impressed by but also those that Martin & Co recommended such as the cleaners, the inventory company, the maintenance people etc. Martin & Co Cambridge have clearly vetted their contractors very well and surrounded themselves with very competent people which has made this process completely stress-free. I don't normally feel compelled to write reviews but this feels like the very least I could do considering the service I received and I would have absolutely no concerns with recommending Martin & Co Cambridge to anyone looking for a very professional service when looking to rent their property or, from what my tenant has told me, when looking for a agent to find the perfect property to rent.
review by Neil Telfer
24.04.2017
5.00 /5
19.04.2016
Possibly the best agent in the world
I have been a landlord with Martin & Co for many years. Right from the start they were extremely helpful and efficient. Even when I moved abroad and subsequently sold the property they managed everything. Nothing is too much trouble for these guys. Excellent.
review by Jane Dhital
19.04.2016
4.90 /5
31.08.2020
Fantastic service
My recent experience with M&Co was fantastic. Especially considering the additional pressure all estate agents are under at this time. They were prompt in their replies and incredibly reasonable and accommodating in all of my communications with them. They went out of their way to ensure I had everything I need and continue to be supportive even post move-in. I'm very glad they are now my agents and can't thank them enough.
review by Emma Burt
31.08.2020
4.40 /5
10.08.2020
Very helpful
Federica was really professional and great to deal with. She took the time to explain the process and guide me through it which was much appreciated especially under the current circumstances
review by Marion Perrin
10.08.2020
4.00 /5
26.01.2018
Efficient
I had a very pleasant experience with Martin and Co Cambridge. They were quick and in about a week I moved in.
review by Rafael Bastos
26.01.2018
1.00 /5
19.02.2018
Fabulous until you've paid the fees & signed on dotted line
Martin & Co were fabulous in helping us to find and move into rented accommodation. Unfortunately, once we had signed on the dotted line and paid the relatively high fees, the service went from excellent to awful. Email inboxes are left unmonitored when staff go on holiday, issues go unattended/unsolved over months, and the out-of-hours messages are scrambled up. They are friends to the landlord, not the tenant. Avoid if at all possible.
review by HC James
19.02.2018
1.00 /5
29.09.2016
Avoid, Avoid, Avoid
Honestly terrible. Staff are rude and unhelpful. The manager of the Cambridge branch should get an Olympic medal for the skill with which he dodges calls and meetings. They charge an extortionate amount in agency fees then claim every complaint you make isn't their responsibility. What on earth do they charge for then? As far as I can tell, they provide no actual services for tenants and contribute nothing. They also arrange viewings when you are leaving and then never turn up. I have probably ended up showing more people around the property than they ever have, perhaps I should get a cut of those fees. Please avoid like the plague.
review by Matthew Abls
29.09.2016
Contact details
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Address
191 Mill Road, Cambridge, Cambridgeshire, CB1 3AN, East of England, UK, CB1
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About
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UnknownThe multi-award winning branch of Martin & Co Letting & Estate agents in Cambridge is located on Mill Road in the heart of the city. The agency has an excellent local reputation and a dedicated team of friendly, professional, well-trained and highly-qualified staff. We are proud to be the top-rated letting agent in Cambridge on the UK's largest customer review site for the property industry, and winners of 3 recent awards for customer service.
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