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Romans

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Romans having been my letting agent for some time now and I have always received a professional service from them. I would like to thank Izzy York who is doing a great job as property manager and highlight her professionalism in dealing with matters and making sure any problems are dealt with appropriately.

Reply from agent

Dear Antony, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

So far the best Estate agency in letting, especially Matthew who deserves a special mention From the process of viewing the property, through referencing, sending the contracts to sign, the check in in person has been brilliant. And especially the cleanliness of the property when we moved in, by far the only property we have rented to this day that has had a proper deep clean before the new tenants move in, so please, give my special thank you to the cleaning company.

Reply from agent

Dear Radina Marinova, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Recently moved into my new home with Romans. The experience was very good, Matthew C kept me informed of progress throughout the process. He was personable and professional with email and telephone comms. My experience with Romans, more so Matthew C has left me feeling very positive and feeling that if an issue arises, he will get it sorted with his ‘can do’ approach.

Reply from agent

Dear Jazz, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

My tenant recently contacted Romans regarding repairs needed. Isabella called me to advise and I shared details of my 'handy man'. She liaised with both him and the tenant and made the whole process a smooth one. Today many companies are hiding behind Covid, not answering calls, lack of engineers etc etc .... Isabella Always answers calls and emails promptly. She is friendly but more importantly professional and knowledgeable. Being a landlord is hard work so having a letting agent like her is a blessing🙂

Reply from agent

Dear Anita, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I usually avoid Estate Agents, had some bad experiences in the past, but so far no problems with Romans. Have not been intrusive, and let me keep to renting without bother! Aside from the usual inspection every 6 months, it usually doesn't take long. A matter of 10 mins, and done! Reporting repairs is also very easy. I would like to thank Isabella York for actioning all my concerns I have raised very quickly, literally same day, or the next day if I send a late night email. Doing so in a very friendly way!

Reply from agent

Dear Ashley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

My experience with romans has been very good. I have found Isabella York to be courteous and professional in all our dealings with her. She has gone above and beyond on many occasions. We feel at ease and comfortable when reporting any issues as we know Isabella will take care of it. She is a great asset to your company!

Reply from agent

Dear Hajirah, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I have received first class service from the Property Manager Isabella York at the Burnham Branch. A recent tenant left my property leaving the place needing a complete and thorough overhaul. Isabella help all along the way acting promptly and efficiently at every step. No issue was too much trouble. Well done Izzy.

Reply from agent

Dear David, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I was so pleased with Romans Estate Agent Letting service from burnham especially to Shannon Cox who catered me on finding the right property to rent and guide me all throughout until my moving in . Shannon was so helpful and updates me all the time and very considerate and patient on my reply as we both know that I am so busy with my job too. It was so easy to contact them whenever I have a query and replied accordingly with answers. They are highly recommendable and very professional with their dealings. Thank you so much for all your help. I appreciate it and is happy with my new place to live in . Xx

Reply from agent

Dear Thess, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

We have been with Romans Estate Agents. Burnham branch for years. Our experience is very positive on this office, especially the professional approach of Issabella. When we hit any issues, Izzy always sort it out for us quickly. Make our mind free. I sent a message to Izzy this morning, she sorted it out in the mid afternoon. Superb. Thanks.

Reply from agent

Dear Tom, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I recently purchased a property through Romans in Burnham. My contact there was Lewie Hastings, who was exceptional throughout the process. He kept me fully informed with progress from the sellers side and was in constant communication with myself for regular updates on how things were moving with me and my solicitor. Lewie has great local knowledge and keen to ensure a swift purchase. I would highly recommend using the the services of Romans in Burnham due to my experience with Lewie!

Reply from agent

Dear Asma, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Address

78 High Street, Burnham, Buckinghamshire, SL1 7JT, UK, SL1

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