My tenant recently contacted Romans regarding repairs needed. Isabella called me to advise and I shared details of my 'handy man'. She liaised with both him and the tenant and made the whole process a smooth one. Today many companies are hiding behind Covid, not answering calls, lack of engineers etc etc .... Isabella Always answers calls and emails promptly. She is friendly but more importantly professional and knowledgeable. Being a landlord is hard work so having a letting agent like her is a blessing🙂