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Romans

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

My experience with romans has been very good. I have found Isabella York to be courteous and professional in all our dealings with her. She has gone above and beyond on many occasions. We feel at ease and comfortable when reporting any issues as we know Isabella will take care of it. She is a great asset to your company!

Reply from agent

Dear Hajirah, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

My tenant recently contacted Romans regarding repairs needed. Isabella called me to advise and I shared details of my 'handy man'. She liaised with both him and the tenant and made the whole process a smooth one. Today many companies are hiding behind Covid, not answering calls, lack of engineers etc etc .... Isabella Always answers calls and emails promptly. She is friendly but more importantly professional and knowledgeable. Being a landlord is hard work so having a letting agent like her is a blessing🙂

Reply from agent

Dear Anita, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I usually avoid Estate Agents, had some bad experiences in the past, but so far no problems with Romans. Have not been intrusive, and let me keep to renting without bother! Aside from the usual inspection every 6 months, it usually doesn't take long. A matter of 10 mins, and done! Reporting repairs is also very easy. I would like to thank Isabella York for actioning all my concerns I have raised very quickly, literally same day, or the next day if I send a late night email. Doing so in a very friendly way!

Reply from agent

Dear Ashley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I have received first class service from the Property Manager Isabella York at the Burnham Branch. A recent tenant left my property leaving the place needing a complete and thorough overhaul. Isabella help all along the way acting promptly and efficiently at every step. No issue was too much trouble. Well done Izzy.

Reply from agent

Dear David, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I was so pleased with Romans Estate Agent Letting service from burnham especially to Shannon Cox who catered me on finding the right property to rent and guide me all throughout until my moving in . Shannon was so helpful and updates me all the time and very considerate and patient on my reply as we both know that I am so busy with my job too. It was so easy to contact them whenever I have a query and replied accordingly with answers. They are highly recommendable and very professional with their dealings. Thank you so much for all your help. I appreciate it and is happy with my new place to live in . Xx

Reply from agent

Dear Thess, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

We have been with Romans Estate Agents. Burnham branch for years. Our experience is very positive on this office, especially the professional approach of Issabella. When we hit any issues, Izzy always sort it out for us quickly. Make our mind free. I sent a message to Izzy this morning, she sorted it out in the mid afternoon. Superb. Thanks.

Reply from agent

Dear Tom, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I recently purchased a property through Romans in Burnham. My contact there was Lewie Hastings, who was exceptional throughout the process. He kept me fully informed with progress from the sellers side and was in constant communication with myself for regular updates on how things were moving with me and my solicitor. Lewie has great local knowledge and keen to ensure a swift purchase. I would highly recommend using the the services of Romans in Burnham due to my experience with Lewie!

Reply from agent

Dear Asma, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I have had a phenomenal experience with two members of your staff, Lewie and Irene. Lewie was very helpful in showing us the property and getting us an amazing deal. Irene, on the hand, went above and beyond in ensuring the whole process of buying was smooth and got us to complete on the agreed date. Both colleagues are definitely are an asset to your business. Thank you, and I look forward to working with you guys again.

Reply from agent

Dear Imran, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Romans Burnham were absolutely great when recently selling our house. They had good advice and wanted to know more about the house to enhance the possibility of a sale…. Something I didn’t get from other agents. They were attentive in the selling process and Chris and Lewie were very good at keeping us informed and responding to any questions. Even though the other solicitor was making the process more difficult than in should, the Romans team were very proactive and having their support was invaluable. On this occasion we needed more help and support to get the sale completed which they did very well and it took a lot of the pressure off us. I would highly recommend them!

Reply from agent

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Working with Isabella (Izzy) at Romans has been so easy. She has quickly informed me of any issues that requires my attention and always advises me on the best route to resolve it. Fantastic service - Highly recommendedPositiveResponsiveness, Professionalism

Reply from agent

Dear Bruce, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

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Address

78 High Street, Burnham, Buckinghamshire, SL1 7JT, UK, SL1

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