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Romans

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have read excellent reviews of Isabella York. Totally agree. This week she organised the boiler problems at my let property by organising the original fitters to return and renew the faulty parts. All organised with efficiency as she has always done with all tasks in the past. Also, I would like to add that I have always found all personnel at Romans I have dealt with over the years helpful, professional and trustworthy. With Many thanks and Best Regards.

Reply from agent

Dear Harish Anchal, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Needed asap a flat and the Burnham site was suggested. Dealt with Shannon Cox that not only understood my urgent needs but also made me confident that it would be an easy fix. Professionalism and “on top of the situation “ attitude and behaviour.Exactly what I needed. Thanks Shannon Cox and team.

Reply from agent

Dear Marius, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Matthew Chapman was an absolute rockstar in helping me rent my flat, very patient and even called me when I was out of the country, I deeply appreciate his exceptional service. Isabella York has also been instrumental in my settling into the new flat, she’s always helpful and responds to my emails promptly.

Reply from agent

Dear Evelyn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I think the best thing about going through Romans to rent a property is the great communication. Shannon was the lettings agent who dealt with me, and I couldn’t have asked for a better service. Easy to talk to and professional at the same time.

Reply from agent

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Isabella York is a fantastic Property Manager she is very prompt and helpful in getting any issues addressed quickly. She is always happy to help and is a perfect example of how a Property manager should be . Keep up the great work and thanks

Reply from agent

Dear Rakesh, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I am writing this review on behalf of my mother who does not have a Google account. She has had Issy York as a managing agent for some time. My mother believes that she deserves a five star review for the personal attention given. My mother struggles with emails and if one has not been replied to, Issy will follow up with a telephone call. She has made managing the letting very easy for us. All service has been highly efficient and we are very satisfied.

Reply from agent

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

We have had Isabella York as our Property Manager for around 7 months till now, She has been the best Property Manager we have ever had. Always there to help and assist and never miss an email or a call. Thank You Izzy

Reply from agent

Dear Ahmad Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Lewie and Frasier were super helpful throughout the entire sales process, and always available to answer questions, follow up on queries and generally good at keeping in touch. Would definitely recommend Romans Burnham if you are looking to sell your property seamlessly

Reply from agent

Dear Kiran, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Really happy with Romans - I am working with them at distance, which always adds to the stress. My property manager, Ms Isabella York has been great - she responds to my mails promptly and always has a sensible answer, whether it concerns a property visit, a tenancy renewal or an issue that requires urgent attention.

Reply from agent

Dear Tim Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Romans have always provided an excellent service. They are responsive and professional. My queries are being handled in a timely manner. Property manager Isabella York​ is always so helpful and lovely to speak with.

Reply from agent

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Address

78 High Street, Burnham, Buckinghamshire, SL1 7JT, UK, SL1

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