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Romans

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have had Isabella York as our Property Manager for some time now and in the (nearly) 5 years in our apartment, she has been the best Property Manager we have had. If you are planning on using Romans Estate Agents, make sure you ask for Isabella to look after you. She's an absolute asset to the company.

5.00 /5

Really happy with Romans - I am working with them at distance, which always adds to the stress. My property manager, Ms Isabella York has been great - she responds to my mails promptly and always has a sensible answer, whether it concerns a property visit, a tenancy renewal or an issue that requires urgent attention.

Reply from agent

Dear Tim Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Romans have always provided an excellent service. They are responsive and professional. My queries are being handled in a timely manner. Property manager Isabella York​ is always so helpful and lovely to speak with.

Reply from agent

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Great service received from Shannon Cox in Burnam office. All through the process of hiring out my property, her communication, knowledge and willingness to help is worthy of commendation. Great job Shannon, and thanks for everything!

Reply from agent

Dear Kizzy, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Isabella York is my property manager. She is professional, accountable, responsive and polite. I have complete trust in her ability to take care of my tenants and she is always there when I need her. It is a pleasure to work with her!

Reply from agent

Dear Chiara, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

I highly recommend Romans Burnham as they understand market and buyers’ needs. They deal with clients on fair terms. I am delighted with their services, updates, guidance and friendly communication. Five stars for their professional approach and fair rules.. Many thanks Lewie hastingsfor understanding us and making our first home possible for us….

Reply from agent

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Romans having been my letting agent for some time now and I have always received a professional service from them. I would like to thank Izzy York who is doing a great job as property manager and highlight her professionalism in dealing with matters and making sure any problems are dealt with appropriately.

Reply from agent

Dear Antony, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

So far the best Estate agency in letting, especially Matthew who deserves a special mention From the process of viewing the property, through referencing, sending the contracts to sign, the check in in person has been brilliant. And especially the cleanliness of the property when we moved in, by far the only property we have rented to this day that has had a proper deep clean before the new tenants move in, so please, give my special thank you to the cleaning company.

Reply from agent

Dear Radina Marinova, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

Recently moved into my new home with Romans. The experience was very good, Matthew C kept me informed of progress throughout the process. He was personable and professional with email and telephone comms. My experience with Romans, more so Matthew C has left me feeling very positive and feeling that if an issue arises, he will get it sorted with his ‘can do’ approach.

Reply from agent

Dear Jazz, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5.00 /5

My experience with romans has been very good. I have found Isabella York to be courteous and professional in all our dealings with her. She has gone above and beyond on many occasions. We feel at ease and comfortable when reporting any issues as we know Isabella will take care of it. She is a great asset to your company!

Reply from agent

Dear Hajirah, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Address

78 High Street, Burnham, Buckinghamshire, SL1 7JT, UK, SL1

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