We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Starkings & Watson - Brundall

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
03.01.2017

Excellent customer service and attention to detail. Fantastic support from start to finish.

5.00 /5
03.01.2017
5.00 /5
03.01.2017
5.00 /5
03.01.2017
4.00 /5

I've just reached exchange today on the sale of my house. It was a long process (I think I went on the market around November time and it's now July!) but I had an incredible sales team of Karen and Sam and Sarah in sales progression making sure things were ticking along. Despite overcoming MANY hurdles in the way of the sale falling through and the joys of a chain - it's all worked out well in the end! Thank you so much Starkings & Watson!

Reply from agent

Hi Lydia - great to hear you exchanged today. It’s been a long and difficult one with several challenges! Glad we found you a buyer second time round who could see the potential and buy your home. I know the entire team have worked tirelessly doing so many viewings and the two sales. Best of luck for the future. Chris.

4.00 /5

Starlings & Watson were really pleasant and easy to deal with, regardless of who you got on the phone, they were all very keen to help. They were incredibly engaging in the early days when the sale was being negotiated, making regular contact with us then. We have already recommended them to a friend who is looking to sell their property

1.00 /5
06.09.2023

Awful. Authorised work to my property that I never instructed. Wrong address on tenancy agreement so had me down as living with the tenants. Happy to take your money and then wash their hands of you. You’ll be promised the world and then they’ll not care. It’s been a truly distressing experience experience and all you get is apologies for constant mistakes. I’ve given alot of money to this company to be accused of being disrespectful when staff have accused me (their client) as lying. If you are planning on having your property managed then save yourself the headache, trauma & money by going elsewhere.

Reply from agent

Emily - I am sorry to read your review. We continue to work with you and your tenants to find an amicable solution for all parties, within the realms of the law. We work with hundreds of independent landlords who own just one property, and whilst its impossible to always get everything right, our team work hard to find solutions. Pippa.

1.00 /5
20.07.2023

Best estate agents in Norwich. Professional, personalised service, excellent communication and extremely trust worthy. Have sold property though Starkings & Watson and the manage my rental property. Highly recommend 👌

Reply from agent

Thanks for taking the time to leave a review. It’s great to have repeat clients and fans our business. It means a lot to my team and I. Chris

1.00 /5
05.06.2020

Have to say been disappointed with the service given the media hype. We placed our property with you 3 weeks ago and have reduced the price recently by our own choice no contact or advice... Heard nothing.. Have. Had contact and viewings from other agents so rather disappounted

Reply from agent

Good Evening Mark - I am sorry to read your comment. I can’t find any client with your name on our system? Please DM me your address and I will call you tomorrow first thing. As you will see from our other reviews, communication is our top priority. As with most companies in the UK we have been slowly returning our team back to the office, and of course this has been a challenging time for us. However as a team we felt we had been in touch with everyone. I can only apologise if we have missed you and I look forward to hearing from you to discuss the best way forward for you. Chris.

1.00 /5
06.12.2018

Thought at first good way to sell property. Communication not bad but had a bad start. Property file, well could not understand how these numbers work. This way of communication seems to give us as a vendor to much negative feedback. Will stick with high street agents, but thanks for trying.

Reply from agent

Sorry we weren’t able to secure your sale Mike. I know you tried a high street agent before ourselves. We are disappointed you wouldn’t recommend us, but believe in providing honest feedback to our vendors. If a buyer doesn’t like a property or style, or location, we will always pass this on. We were hopeful with the offer we achieved as you know, but it is a shame we couldn’t reach a level you were happy with. Good luck with your new agent.

Contact details

Unknown

Opening hours

Unknown

Address

2 Cucumber Lane, Brundall, NR13 5QY, UK, NR13

About

No about information available

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available