Helpful people
As soon as we accepted an offer on the house it was like nobody cared anymore. My emails were ignored, it took 6 weeks before we even received the sale confirmation. Clearly nobody was following up with our buyers to get their solicitor organised. Those 6 weeks meant we missed out on the stamp duty holiday. Every time I rang the branch I was told I’d get a phone call back and never did. Extremely disappointing and frustrating
My post has been removed by unknown source. It was not complementary, they were uninterested in helping in any way regarding problem tenants. Awful company.
Poor communication which result in the property which I liked to be lost... So dissapointed !
The worst estate agents I have ever come across totally useless. The director is shocking at his job. His staff are Utterly clueless and rude. Would not recommend to anyone.
Sadly I do not like giving poor reviews, but on this occasion it feels right. We viewed a house through Miles and Barr it was the area we wanted we were relocating due to fathers health declining and had explained to the Agent exactly what we needed and how far we needed to travel for the viewing we drove down, with our children as this was home we had set our hearts on. We submitted our application and was told that after they had spoken to the landlords they would call us on Monday with an update. we were then told that the house had already been promised to other tenants earlier on that week and that was before we had viewed it. they left us hanging for another 4 days with false hope and promises we had to constantly chase them no one called us back until in the end the stress alone was making us stressed we had no choice but to stop all communication with them. I feel sorry for the tenants they had promised it to before us, must have caused them even more stress and they still have it on their website without let agreed. very saddened and has caused us even more stress at a time when we are already going through enough.
STAY CLEAR!! The professionalism of Julie Green street at miles and Barr's was appalling -I bought a flat through them & reported tenants who are & still have antisocial behaviour issues. Nothing has being done about it, I have had to go to the police .. nothing but a compulsive liar - she was asked to put notes up at the communal door ??? To keep it shut!! No ignored !! Sent emails !!! Again pure Ignorance. One thing I hate is fake people who think they are professional, but instead they fuel the fire by instantly taking sides instead of coming to some kind of resolution.. disgusting attitude STAY CLEAR Would never want to do business with this so called miserable company ever again!! I will continue to liase with the police regarding the antisocial behaviour & contact the Ondbusman, with all the evidence gathered.
Never again could I trust them. Having a deal accepted, then 4 days later reneged, is legally allowed but it leaves a sour taste.
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45 High Street, Broadstairs, CT10 1WP, UK, CT10