Sadly I do not like giving poor reviews, but on this occasion it feels right. We viewed a house through Miles and Barr it was the area we wanted we were relocating due to fathers health declining and had explained to the Agent exactly what we needed and how far we needed to travel for the viewing we drove down, with our children as this was home we had set our hearts on. We submitted our application and was told that after they had spoken to the landlords they would call us on Monday with an update. we were then told that the house had already been promised to other tenants earlier on that week and that was before we had viewed it. they left us hanging for another 4 days with false hope and promises we had to constantly chase them no one called us back until in the end the stress alone was making us stressed we had no choice but to stop all communication with them. I feel sorry for the tenants they had promised it to before us, must have caused them even more stress and they still have it on their website without let agreed. very saddened and has caused us even more stress at a time when we are already going through enough.