I have let my property with Prospect for almost two years now and despite being contacted by other agents I won’t move away from Prospect. The service I receive from the team, particularly Agnese, my property manager is absolutely exceptional. I live in Australia and with the time difference, communication could be challenging but not with Agnese - she returns every single query, email, request within 24 hours and never drops a ball. I am also thoroughly impressed with the team working so effectively to get the property re-let when the tenants moved out recently. Callum was brilliant, calling through their database to book viewings and communicated with myself again by phone and email regularly. I haven’t had to lift a finger to arrange check ins and outs with my preferred company, Agnese will arrange this on my behalf despite Prospect not benefiting from this. THIS is proper customer service. If you want to let your property out with an agent you can trust to do the right thing, not simply do the bare minimum and only go the extra mile when they’re making a fee then I’d highly recommend the Prospect team! Thank you again team, Ellie

Really pleased with the excellent service provided by Darren Winter and colleagues during the sale of our property. They were very professional at all times and offered useful and realistic advice throughout.

Liam has let two properties for us recently and he's been excellent; kept us in the loop throughout and found us really good tenants. One let was complicated and Liam ensured that everything worked out and was hassle free. Both were on with Duncan Yardley for months and Liam let them within a few days.

Extremely happy with Prospect Service. Very professional and dedicated team. First call to register myself with Matteo provided him with requirements, I got a viewing scheduled for Saturday, I met Callum to view 3 properties same day decision and next steps. Callum thanks a lot for your service and your professionalism. Well done Callum and Matteo on making our seach so quick, easy and simple. I will definitely recommend your service to family and friends. Well done Prospect Team! Sami

Callum was professional and knowledgeable, and has made the experience of moving streamlined and easy. Great agency.

Liam was very helpful and answered all of my questions! He understood my needs and suggested the best possible solution, regarding my needs! I would definitely recommend prospect estate agency!

Last year, my partner and I arrived back in from America to look for a place to rent. Every other estate agent we visited gave the impression we were too much trouble and too much of a logistical headache to deal with. One phone call with Tom at Prospect and we knew that we knew who to work with. A year later and we started looking for another property to rent. I wanted to put the business through Prospect but equally didn't mind looking around with other estate agencies as well. Once again, Prospect blew all of their competitors away. This time, Liam McDonnell was allocated to us and after one face to face conversation at our home, I could tell he knew exactly what we wanted. Smart, well spoken and polite, clearly very switched on and eager for the business. I told him the ball was in his court and left him to come back with some pet friendly properties. From the first viewing till the last one, there was never a time where me, my partner and our Lab Cross felt like we were being an annoyance or awkward. Any question we had was answered with honesty, accuracy and clearly no sales talk. Liam clearly knows how to connect well with his customers, can work out what angle to approach a viewing from to ensure the customer gets the best experience and ensures that each property is spot on. He follows up effectively, communicates each step of the way and makes sure that he passes on all relevant information in a timely manner. I'm not surprised he's working for Prospect, an agency who clearly hires only the best and its easy to see why all their team are energetic and clearly well motivated to do their jobs properly. God Job Tom, Callum and Liam, very rarely give reviews online but this time felt it was necessary! You all deserve the recognition!

Nothing but good service from Prospect Estate Agents Jordon (the tall one ) was very helpful.Would recommend them

Prospect are friendly and helpful. Liam arrived on time for my viewing. He called me the day after with a friendly phone call. Liam and Prospect were helpful and efficient throughout the letting process. Thank you.

Liam was extremely professional and keen to help me find what I wanted. In no time at all I found the perfect property and couldn’t have had a smoother experience. Thoroughly recommend.