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Prospect - Bracknell

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I had a great experience meeting with Sonam. He was incredibly professional, supportive, and always available to answer my questions. Highly recommended!

Reply from agent

Thank you, Annalaura, for your wonderful review! We're thrilled to hear that you had a great experience with Sonam and found him to be professional and supportive. Your feedback is invaluable to us as we strive to provide reliable and customer-centric service, and we look forward to welcoming you back soon!

5.00 /5

I had an excellent experience working with Sonam at Prospect Estate & Letting Agents. He was professional, responsive and incredibly helpful throughout the entire process. His communication was outstanding, keeping me informed at every stage and always taking the time to answer any questions I had. Sonam’s knowledge, attention to detail and dedication to providing great customer service made everything run smoothly and stress-free. He went above and beyond to ensure I felt supported and confident throughout. I would highly recommend Sonam to anyone looking for a trustworthy, knowledgeable and approachable estate agent. Thank you for all your hard work and excellent service! ⭐⭐⭐⭐⭐

Reply from agent

Thank you, Katie, for your wonderful review! We're thrilled to hear that Sonam provided you with such excellent service, showcasing his professionalism, reliability and customer-centric approach. Your recommendation means a lot to us, and we look forward to supporting you again in the future!

5.00 /5

Sonam provided good customer service and was very proactive throughout the whole process

Reply from agent

Thank you, Vero, for your wonderful feedback! We're thrilled to hear that Sonam provided you with good customer service and was proactive throughout the whole process. Your experience reflects our commitment to customer-centric support and reliability, and we look forward to serving you again soon!

5.00 /5

I instructed Prospect to market my apartment. I was impressed from the outset with the whole process which was not always straightforward (through no fault of Prospect) ……..The team always stepped up to resolve the issues and I was very impressed with their communication and availability. The professionalism shown from the lovely front of house staff through to the sales team, especially Harry, Davina, Paul and Ricky was truly impressive.I have no hesitation in recommending Prospect Bracknell.

Reply from agent

Thank you, Steven, for your wonderful review and for recommending Prospect Bracknell. We're thrilled to hear that our team, especially Harry, Davina, Paul, and Ricky, provided you with reliable support and excellent communication throughout the process. Your feedback inspires us to continue delivering quality service and reinforces our commitment to being a trustworthy, customer-centric company.

5.00 /5

Kodie is an asset to the Prospect Team in Bracknell! Not only does she respond promptly almost every time I need to contact her, she also shows an understanding towards how the few different issues (maintenance) impact me in an emotional and psychological manner. I have several diagnoses which can affect my daily living and independence so not feeling judged and having difficulties acknowledged / issues resolved as promptly as possible is a need for me. Kodie always liaises with the Landlord and tries to ensure that I'm kept in the loop, where I can be. She always takes the time to answer any questions or concerns I have and reassures me that she, (and the agency) are there should anything be needed. Her customer service, care and understanding of the individual she's communicating with and working with is excellent. Thank you :)

Reply from agent

Hi Hannah, thank you so much for your wonderful review. We're thrilled to hear that Kodie's customer support has made such a positive impact on your tenancy. Her reliability and understanding truly reflect our commitment to providing quality service, and we appreciate you recognising her efforts.

5.00 /5

Had 4 viewings with Rachel this evening and she made the experience really painless, very patient, not in your face or pushy but also there enough to guide us around. Of all the agents we have used recently Rachel and Prospect have left us feeling at most ease and comfortable continuing our purchasing journey. We are currently weighing up our options but will 100% be returning to Rachel to carry through on one of our options. Houses may sell themselves but the right person can make all the difference in the experience, thanks Rachel, a true credit to Prospect!

Reply from agent

Thank you, Simon, for your wonderful feedback! We're thrilled to hear that Rachel provided you with a customer-centric experience that was both patient and supportive. Your trust in us means a lot, and we look forward to assisting you further on your purchasing journey.

5.00 /5

Harry from the Prospect team was always very helpful throughout the purchase of our house. Always responded quickly to emails and was a great help at getting us in contact with mortgage advisors and solicitors when they were taking a while to respond. Also during our time purchasing a house, our landlord was selling our flat using prospect. Harry was always good about giving us plenty of notice about viewings and making sure they fit a time that worked for us.

Reply from agent

Thank you, Joe, for your wonderful review! We're thrilled to hear that Harry from our Prospect team provided you with reliable support throughout your house purchase and ensured everything ran smoothly with your landlord's viewings. Your feedback highlights our commitment to customer-centric service, and we appreciate you taking the time to share your experience.

5.00 /5

What a fantastic service from start to finish! Paul has been absolutely amazing, extremely professional, kind, and always there to answer any questions and offer support. I'm so grateful to him for making the sale of our house such a smooth and stress-free process.

Reply from agent

Thank you, Danijela, for your fantastic feedback! We're delighted to hear that Paul provided you with such reliable and supportive service, making the sale of your house a smooth and stress-free process. Your trust in our customer-centric approach truly means the world to us, and we look forward to assisting you again in the future!

5.00 /5

I recently enquired with Prospect about a property in Binfield and am extremely happy with the great service I received. The agent and office staff have been fantastic at giving advice around my personal situation as well as minimising all the stress that typically comes with finding and securing a rented property. I can’t fault them at all. Fantastic team, great service, highly highly recommend!

Reply from agent

Hi Liam Thank you so much for taking the time to leave this 5 star review for our lettings team in Bracknell, and we're please to hear that they were able to support you in finding a rental property. We wish you all the best in your new home. From the whole team at prospect Estate Agents in Bracknell.

5.00 /5

I had a very positive experience with Prospect Estate Agents. Megan was professional, friendly, and very helpful throughout the whole process. She kept me informed, responded quickly to my questions, and made everything feel smooth and straightforward. I really appreciated her support and would happily recommend her service 😊 …

Reply from agent

Hi Linda, Thank you for taking the time to leave this review and for your kind words regarding Megan. We wish you all the best from the whole team at Prospect Estate Agents in Bracknell.

Contact details
Sales Phone:

01344 859057

Opening hours

Unknown

Address

36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL, UK, RG12

About

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