Very good arrangement with Doug being your point of contact once your offer has been accepted. Helen was a great Sales advisor, she was helpful and well informed. Thanks Intercounty

At start all same well and friendly. However when we started to ask questions and wanted answers it seem that we were being too difficult. Refusal to relate our issues across or pass our requests to vendor. All these showed up after we exchanged. Unfortunately we used their associate Lawers made things even worse for us. They clearly sided with each other influenced by personal issue's. Very unprofessional to the point that we gave in to vendors request each time. Once visited was agreed, met vendor at address with family member who gave us tought time. I felt we were set up and thrown into a situation, just a day before we took the keys. I'm now left with a house and feeling let down by estate agents. No sense of happy feeling currently, big Mistake using Intercounty at all. They need to deal with cases fairly terrible ordeal.

We are really disappointed to read what wonderful service everyone seems to have had from Inter County BS as this was not our experience at all! The communication was dreadful, Doug the "super progressor" only contacted us once and got all the information wrong, after which we didn't hear from him again & were told he was usually good but was snowed under, not our problem! The Branch Manager took over our account but wasn't much better and eventually we were "helped" by the Area Director. When we complained we were offered a paltry amount of compensation considering the fee charged & the lack of support we received. I would say that if you are lucky you might get good service, we were obviously unlucky and ended up doing most of the sorting out & chasing ourselves! We were VERY disappointed with the service we received so in all honesty couldn't recommend them.

I am very disappointed with

I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and email requests for changes to dates after my circumstances changed. They sent me a tenancy agreement without feedback on my email requests on the terms and did not bother to return my calls on the property or give me move-in details. As a tenant, I would not recommend them. They just don't care and customer service is the last thing they are interested in.

"I am very disappointed with..."

I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and email requests for changes to dates after my circumstances changed. They sent me a tenancy agreement without feedback on my email requests on the terms and did not bother to return my calls on the property or give me move-in details. As a tenant, I would not recommend them. They just don't care and customer service is the last thing they are interested in.

I have given a 2 star review not because or how Doug conducted himself but the way the company as a whole dealt with a Divorce settlement sale. would not be recommending Inter County as a go to estate agent in Bishops Stortford. the smaller firms are much more friendly and customer focused

This horrible experience came back to me as I drove past Intercounty the other day. My partner and I were looking to rent a property from them back in April this year. Natasha had seemed pleasant at first, however that changed after we questioned her actions and the money she'd happily taken wouldn't be returned to us as she didn't do her research properly. Thankfully PM Estates were able to help us out very satisfactorily and we found a property soon after. Unfortunately it was Natasha's poor understanding of lettings, her arrogance and stubbornness that meant we'd been left out of pocket and incurred other delay costs too. Hugely disappointing experience and put me off Intercounty completely.