since changing from Derek spires i have found that the service is a lot better. however i still have big cold old windows that need replacing and cold walls as are not properly insulated(all exterior walls need thermal boarding . putting wallpaper over everything so the new tenant doesn't work with me as i am a plaster by trade. puddling has destroyed any chances of creating outdoor space and have only sat in my table and chairs once due to feet in puddles and no proper drainage:(.now i have done some work to tie me off but this winter has been the worse heating is never off. soon as its off its like being in freezer with all my hard earn possessions getting damp:(. work i have undergone hasn't been reimbursed. was told handy man would help out but have seen or hurd.never new that taking over the tenacy means i become that handy hand lool security bulbs have all gone and trying to walk down 3 sets of outdoor stairs with no lights is a total nightmare. seem to be going round in circles last few years

Just boring, lack of sincereness

I live adjacent to Fairyfield House, managed by Martin & Co. Unfortunately, my fence was damaged due to vehicles frequently entering the car park to perform U-turns—a risk the management is aware of. Despite this, no preventative measures have been taken, and I have not received support or repairs for the damage. The property management has been communicative but ultimately declined responsibility. I hope Martin & Co will take steps to better manage this issue and protect neighbouring properties in the future. (Update: Following further correspondence, it was clarified that management of the parking area falls to a different company, not Martin & Co. directly. However, this division of responsibility was never made clear at the outset. Initial replies came from a Martin & Co. email address, and a colleague from the same office continued corresponding for some time. Only later was I redirected elsewhere. I’ve since posted a separate review regarding that company. But I stand by my initial concerns about poor communication, lack of clarity and the absence of resolution for several months.)

If I could give them 0 stars I could. We had agreed a letting with them and 2 weeks before they told us if we could move our moving date further 1 month. We said no as we had to evacuate our previous place at the next day of our moving and that place had a new let agreed for that date,which meant for our family to be homeless for a month which we couldn't agree as we have 2 little kids. Wa asked them for a temporary accommodation as it was their fault and they declined. After that, they started to show us different houses from that we had agreed and much more further from the other location.and kid's school. Some of them they were more expensive and even more dirty. They didn't help us at all at any point and they create a very difficult situation which was enormously stressful. We don't recommend them at all, as they are deal breakers and they might cause you loads of trouble and stress as they did to us.