since changing from Derek spires i have found that the service is a lot better. however i still have big cold old windows that need replacing and cold walls as are not properly insulated(all exterior walls need thermal boarding . putting wallpaper over everything so the new tenant doesn't work with me as i am a plaster by trade. puddling has destroyed any chances of creating outdoor space and have only sat in my table and chairs once due to feet in puddles and no proper drainage:(.now i have done some work to tie me off but this winter has been the worse heating is never off. soon as its off its like being in freezer with all my hard earn possessions getting damp:(. work i have undergone hasn't been reimbursed. was told handy man would help out but have seen or hurd.never new that taking over the tenacy means i become that handy hand lool security bulbs have all gone and trying to walk down 3 sets of outdoor stairs with no lights is a total nightmare. seem to be going round in circles last few years

Just boring, lack of sincereness

We’ve been renting through them since August, and it’s been one problem after another. The property was handed over with an overgrown garden, inaccessible utility meters, and leftover furniture that took over two months to remove. It took them an entire month just to cut us a key for the back door — and that’s with a key-cutter literally next door to their office. When I raised these issues, I got nothing but deflection and contradictory excuses from the property manager, Jay Shergill. He seems to think his job is to sit in the middle and collect rent while avoiding all responsibility. They even tried to set us up to take the fall for the garden in our deposit — only admitting otherwise after I pressed them repeatedly. They’ll probably reply to this review with more lies or vague excuses, but tenants can’t respond on Google — not that it makes a difference, since they’ve never once managed to read a question and reply factually. If you value your sanity, don’t rent through Martin & Co Birmingham — they’re a perfect example of a letting agent who wants to collect money for doing absolutely nothing.