Pippa & Marilena at the Cannock offfice have been very easy, helpful and friendly to deal with. From viewing to paperwork everything has been done quickly and smoothly. Communication is excellent to. Highly recommended.

Let my apartment through John Shepherd. Excellent service from start to finish ... Lily at John Shepherd made sure the process was simple and hassle free... would thoroughly recommend

I had a great time dealing with John Shepherd's Birmingham Branch. Thanks to Drew, Lily, Emma and especially Debbie for making check out painless!!

A very efficient and professional process, my agent Lily was excellent. No hidden letting fees.

I found Lily & Drew to be extremely efficient and helpful in handling the letting of our Birmingham flat.

Thanks to Drew and Lily and all the team at John Shepherd for a swift and trouble free letting experience - very efficient and friendly service, I would recommend highly.

Professional and friendly team. Good communication and very responsive. Fees upfront and no hidden charges. Always helpful when in need. Highly recommend!

We rent a flat and we had such a lovely and professional support from Lily and Drew. They were fantastic, helped us in many issues with patience and "putting themselves in our place". Many, many thanks for these special agents Lily and Drew.

I have been dealing mainly with Lily over the last few weeks regarding my flat tenancy, and she has been really helpful and efficient. I have been renting through John Shepherd for a couple of years and have found all the staff to be professional and very prompt at responding to queries. Thanks!

Amazing service! There isn't a single negative thing that I can say about my letting agent in John Shepherd-Lily. She has been extremely helpful during the entire process of agreeing a let as well as after the contract started. Also considering the amount of work that they have to do,I am always surprised how she manages to reapond to my emails in no more than a few hours. After seeing many property agencies who treat their clients very poorly ,I am so happy to have found JS because with them everything has been fast,easy and hassle free.