I needed to urgently move out of my living situation so I approached John Shepherd about their new apartments. Lily was the main person who dealt with me and helped with all the details regarding the move, and was extremely helpful. The move was completed as soon as it possibly could be once all paperwork and payments were complete, and I couldn’t be more content with everything now. Thank you, could not recommend John Shepherd more!

had a good experience with this agent, unlike other agents I got a good amount of deposit back which used to worries me a lot. I really definitely recommend it to my colleagues. Charlotte is really responsible and she also keeps my letters after I moved away, and that letters are all important. They always response in time and not bother the tenant. Lily was nice was helpful as well. I am happy with the agent.

From Start to finish, Emilie and Maggie in the Birmingham City Centre office were professional and beyond helpful. Without their advice, knowledge and support I would have had a very different experience. I’m so glad I chose John Shepherd. If MD’s read this - I hope you know what a credit Maggie and Emilie are to your business!

Lily at the Birmingham colmore road branch was amazing! She was always quick with a response and made the application process as easy as she could! would definitely recommended to anyone looking in Birmingham to use herself and John shepherds services!

I have been working with Lily, Drew and Marilena to rent out a new apartment in Birmingham. Very pleased with how efficiently the process was dealt with. Many thanks to the team.

Would just like to say since moving into my flat January 2018 Charlotte Ford and her team have been truly helpful and considerate..Listening and Caring and always sorting whatever Problem I had ASAP!! So I would like to thank Charlotte Ford so much for always caring and helping... A lovely person and an asset to your office Kind Regards Linda Ince

Lily made moving house such an easy process. Nothing is too much trouble and she deals with queries quickly and efficiently. She is friendly in her approach and made everything easy and stress free.

Gita has managed my properties for several years now and has always looked after our interests really well. She liaises between me, the tenants and contractors to ensure that the properties are well looked after and we are all as happy as we can be.

I have carried out decorating work to properties that are managed by John Shepherd for a number of years. During that time I have developed an excellent working relationship with Charlotte. Charlotte makes sure properties are kept in good condition for landlords by ensuring necessary work is dealt with quickly to get properties back on the market. I look forward to working with John Shepherd and the team for many years to come.

I would like to thank Birmingham Letting Team (Drew, Lily and Megan) for their help in letting and managing my properties. They are very helpful, friendly and professional. All my enquiries are handled in a professional way and also update me if there is any problem.