I rented my flat through John Shepherd and they have been very professional during the 4 years I have been living there. I had a few maintenance problems in my property and they always provided a fast solution. I recently have ended my tenancy with them, and the process has been very smooth and Charlotte has been always in contact with me for everything even during Covid-19. In conclusion, and comparing with my friends's experiences with other Estate Agents, I definitely recommend them.

I wanted to write this once I’d settled in the flat i am renting. My experience with John Shepherd- Birmingham has been nothing but a bliss. If i could give more than 5 stars i would! From viewing the property i dealt with both Megan and Lily Johnson and they were very professional, patient and understanding, I cant fault either of them. Communication was fast and any questions i had were dealt with in a timely manner. Having rented from other agencies which shall not be named, I will say that i was caught off guard as i was dreading the whole process due to bad experiences I’ve had in the past. I strongly recommend John Shepherd to anyone out there. Thank you Lily and Megan!!

Lily Johnson has been nothing but professional and very helpful especially during lockdown, I couldn't recommend them any more!

Smooth lettings process and great response times from our property manager Charlotte Ford since moving in

Great service from Lily Johnson and Megan! Both very reliable, understandable and most kind! Super quick on responses.

The team throughout (especially Charlotte) my tenancy were fantastic and really supportive. Best letting agents I've ever used

Would just like to say what a stress free and profesional service Kate has provided. I had a few maintainence issues and kate gets it sorted in a timely manner and always keeps my updated. Thanks Kate.

Both Lily and Natasha were extremely helpful in getting our move sorted asap. Considering the limited resources at the moment they went above and beyond and really managed to help us out more than we expected. Thank you again both Lily and Natasha for the hard work.

Jonathan was helpfully able to carry out a property inspection during the lockdown via video link. This was most helpful as we could virtually tour the rooms and point out potential problems. Jonathon was very polite and positive and this was a really useful way of still being able to report on the property. - Alexandra

I have worked with Lily and the team for approximately two years. They are a great team to work alongside, and I will always get a super quick response in any form of communication with Lily or the team. Top Agents!!