Seen a few houses with them. Asked for viewings without others but when we turned up they had organised open viewings

I rented the house via Belvoir Lettings and doesn't had a good experience. House wasn't clean enough when i got the keys for first time and shifted For getting the mattress changed i literally followed up for 6 months and then when i said i going to reducing rent the letting agency changed it. Still i am issues with the common bathroom which hasnt been fixed.

LANDLORDS & RENTERS STAY AWAY! One of the most unprofessional companies I have ever came across. If I could have contacted the owner of the property I would have and informed them of how their property is being mismanaged. One example of this appeared within a couple weeks of moving into the property; when we were assured that the bathroom and hall was to be painted and had allegedly reached out to a decorator to do the work as there was mold which needed to be covered up. After reaching out to Belvoir on a number of occasions it became aware they had no intention of caring out this work. Then upon moving out they attempted to charged us with this redecorating cost which should have been sorted before we moved in. On top of this, the battle for our deposit was long and gruelling despite little to no evidence of wear and tear on the property after being assured to by a member of staff that we should receive 100% of the deposit hassle free. Unprofessional / incompetent from start to finish!

Extremely poor communicators throughout my tenancy which culminated with a very poor end to my tenancy with Belvoir Belfast. After returning the keys, I was asked to ensure my bank details were linked to TDS NI for return of the deposit - which I did. It took 3 months, numerous unanswered emails, and an eventual appeal to TDS NI which took a number of weeks to process, before my deposit was returned. Very poor customer service.

Would never use Belvoir Belfast as landlord or tenant ever again.

The dealings of real estate agents are terrible, they make an appointment for a viewing and subsequently change the date an hour before, I do not recommend this real estate agency, it is not a serious deal

We waited 5 weeks for a new washing machine, waited 5 months for a new curtain pole, waited 16 months for a new radiator knob, we had a 10 year old dishwasher that was never replaced (words of the engineer, not me), a large number of times I called the office and there only seemed to be 1 person present who couldn't answer my query (this is from 2022-23), the phoneline often said the office was closed when they were actually open and I had to contact Belvoir myself to sort out my deposit, otherwise I wasn't getting it back (surely the ball should be rolling on that as soon as you end lease).