Without doubt the best property rental agency I have ever dealt with over many years renting in Europe the Middle East and America. Jenny and her team provide a first class service.
We were tenants with Reside for over 3 years, until just last month, across 2 different properties in Bath. The main thing to say is - we couldn't hope to have had better lettings agents. They have been lovely to deal with at every turn, incredibly helpful and gone above and beyond what you'd expect of an agency. Their professionalism has been constantly matched by their friendliness and pragmatism - and as a managed tenant of theirs there is nothing they won't do to make you feel welcome, comfortable and secure, so you can just get on with living life. Jenny, Ben and all the other staff are unbeatable - don't go anywhere else!
We have two properties in Bath managed by Reside. Over the last 3 years Reside have been able to let both properties to three long term tenants, who we believe have been on good terms with both ourselves and Reside. In the few times where we have had emergencies, due to appliance failures, Reside have been extremely quick to rectify matters. Dialogue between Tenants, Reside and ourselves is always quick and courteous. The Reside team are always pleasant and helpful and always seem to be proactive. They were most helpful when we had one of our apartments redecorated. We are not interested in simply letting our apartments, we want good decent tenants who are willing to look after the properties and so far the tenants selected by Reside have fitted the bill admirably.
We rented through Reside for nearly two years and cannot recommend them highly enough as an estate agent. From first contact it was clear we were dealing with a very professional yet extremely friendly team, nothing was too much trouble and any problems we had (very few) were dealt with immediately. Special thanks to the team who extended their fantastic service months after we vacated the property by collecting and forwarding mail. Highly recommended.
Thank you to all at Reside for having found me the perfect apartment. Staff are friendly, efficient and very knowledgable. I was shown a range of options in terms of location, size and price. Once they found exactly what I was looking for the staff at Reside took care of the rest. My move was problem free thanks to Reside and I am now very happy living in Bath. I would recommend RESIDE to everyone!
The support and communication from Reside has been absolutely fantastic and we are so pleased to have settled into our new home. Any issues were handled efficiently and with minimal impact on ourselves and we have already recommended them. Thank you to the whole team
As discerning property owner living in New Zealand , it was so important to us that we had a rental agent in whom we would have total trust and confidence in how they would tenant and then oversee our new property in Bath. Reside have exceeded our expectations. Their service could not have been better. Responsive , thorough and the particular steps they are currently taking in ensuring the property is returned to us in first class condition when we re-occupy in August, have been fantastic. Warmest thanks to Ben and his team. We would certainly use Reside again and have no hesitation in recommending them to others.
Reside have been very attentive to my requests as a tenant during the past year. It has been a pleasure dealing with them. Not only was the property finished to a very high standard, their efficiency and ability to deliver solutions quickly was fantastic, especially when urgent action was required. Staff were always friendly and kind, and did not hesitate to go out of their way to assist a client. I would highly recommend Reside to anyone seeking a particularly high quality customer service. Overall a very positive tenant experience.
We had a very bad experience with another agency in Bath and in desperation transferred our property to rent to Reside. The difference in the service offered was incredible. Reside took much better photos and drew a floor plan to market our house and then were very responsive to anyone who was interested in renting it. Within a week, they had found us reliable tenants and completed the paperwork a few days later. Whenever I needed information, as a first time landlord, they were helpful and efficient. I would recommend their service whole-heartedly.
The Team at Reside were friendly, approachable and happy to help with any problems and concerns I had. They were efficient and so incredibly helpful. Made my move in and out of the property I rented easy and stress free.
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24 Barton Street, Bath, BA1 1HG, UK, BA1